Sales Manager

About Us

Broadband Dynamics is a rapidly growing telecommunications carrier and software company that provides Voice services and Voice-centric Software as a Service (SaaS) applications to large enterprise customers worldwide. We specialize in providing high-quality, low-cost voice and SaaS solutions with industry-leading customer service. We pride ourselves on exceptional customer service, cutting-edge technology, and a collaborative team environment.

Job Summary

We are seeking a dynamic and results-oriented Sales Manager to lead and grow our sales team. The Sales Manager will be responsible for driving revenue growth by developing and executing strategic sales plans, leading a high-performing sales team, and cultivating strong customer relationships. This role requires a hands-on leader with a proven track record of exceeding sales targets in a UCaaS/CCaaS/SaaS environment. (Note: This role is primarily onsite in our Scottsdale, AZ office, with flexibility for occasional remote work.)

Key Responsibilities

Sales Leadership & Performance Management:

• Lead, mentor, and motivate a team of sales professionals to consistently achieve and surpass individual and team sales quotas.
• Conduct regular pipeline reviews to rigorously track the status of all sales opportunities, identify potential roadblocks, and actively seek and track new business development activities.
• Provide continuous coaching and training through active listening to sales calls, conducting role-playing exercises for sales methodologies, objection handling, and product demonstrations.
• Foster a culture of accountability, ensuring each sales team member takes ownership of their individual sales funnel and clearly articulates their contribution to monthly revenue targets.
• Develop and implement effective sales processes, methodologies, and best practices to optimize sales performance.

Quota Attainment & Strategic Planning:

• Develop and articulate a clear strategy for achieving monthly, quarterly, and annual sales quotas for both individual team members and the sales organization as a whole.
• Analyze sales data, market trends, and competitive landscapes to identify new opportunities and adjust sales strategies as needed.

Talent Acquisition & Onboarding:

• Partner with Talent Acquisition by networking to identify potential candidates, participating in interviews, and providing hiring recommendations.
• Develop and implement comprehensive onboarding and training programs to rapidly bring new hires to quota production.

Demand Generation & Management:

• Oversee and manage the lead mining team, ensuring a consistent flow of high-quality leads.
• Develop and implement efficient lead distribution processes to sales representatives, tracking progress and ensuring timely follow-up.

Sales Enablement & Messaging:

• Develop, refine, and manage sales scripts and messaging, ensuring they are effective, current, and aligned with corporate messaging.
• Collaborate with marketing and product teams to create compelling sales collateral and tools.

Event Management:

• Identify, evaluate, and book relevant industry trade shows and events.
• Lead pre-show sales efforts, including outreach, scheduling meetings, and developing compelling event strategies.
• Attend and actively participate in trade shows, ensuring maximum lead generation and brand exposure.
• Manage post-show follow-up efforts, including lead nurturing and opportunity tracking.
• Track and report on event ROI, analyzing effectiveness and making recommendations for future events.

Qualifications:

• Bachelor's degree in business, marketing, or a related field preferred, or equivalent work experience.
• Minimum of 10 years of progressive sales experience, with at least 2 years in a sales leadership role within the telecommunications, UCaaS, CCaaS, SaaS, or related technology industry.
• Proven track record of consistently exceeding sales targets and driving significant revenue growth.
• Strong understanding of telecommunications networking technologies and industry trends.
• Demonstrated ability to build, lead, and motivate high-performing sales teams.
• Exceptional coaching, training, and mentorship skills.
• Proficient in CRM software (e.g., Salesforce) and sales analytics tools.
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to travel as required for client meetings and industry events

What We Offer:

• Competitive salary and performance-based commission structure.
• Comprehensive benefits package (health, dental, vision, 401k).
• Opportunity to make a significant impact in a growing company.
• Collaborative and supportive work environment.
• Professional development and growth opportunities.
• ESOP participation.

Broadband Dynamics is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Employment is contingent upon successful completion of a background check according to company policy.