Internal Payroll Manager
- Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions
- Oversees the daily workflow of the department
- Oversees the development of standards for the measurement and effectiveness of all processes within their respective department
- Provides timely, accurate and complete reports on the performance of their department
- Prepares reports and performs audits through tools provided by compiling information necessary to teach and mentor payroll specialists
- Ensuring Payroll Specialists have the training and tools they need to perform their jobs to the best of their ability
- Facilitates timely corrective and preventive actions to address all quality, training and performance issues
- Resolves payroll discrepancies by collecting and analyzing information
- Provides payroll information by answering second level escalated calls when necessary
- Provides leadership, supervision, coaching, feedback, development and discipline (as necessary) to their own functional team(s) and acts as role model within organization
- Maintains payroll operations by following policies and procedures and reporting needed changes
- Manage staff including but not limited to, scheduling, training, mentoring, hiring, performance management and conflict resolution
- Maintains employee confidence and protects payroll operations by keeping all information confidential
- Responsible for correctly setting up and managing garnishments
- Responsible for accurately locking payroll batches, processing pre notes, ACH returns and returned checks
- Promptly and accurately monitor requests for stop payment/reissues and accounts payable check requests
- Successfully performs all payroll functions and is highly motivated to develop management and people skills to contribute to greater company success
- Is open to and seeks out training opportunities that will support their own skill and management development
- Identifies and facilitates quality and process improvements within the department
- Train new employees to successfully perform the most accurate and efficient payroll process
- Delegate work and accomplish the goals of the department
- Prepare and deliver performance reviews to the team
- Ability to handle escalated customer inquiries via phone and e-mail in fast-paced environment
- Ability to prioritize and meet rigid deadlines
- Uses strategic thinking to complete multiple tasks
- Performs all other job-related duties as assigned
- ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly.
- 3-5 years of previous management experience preferred, strong supervisory and leadership skills
- Ability to communicate effectively both orally and in writing
- Ability to respectively and effectively interact with others
- Attention to detail and ability to manage time in a time sensitive environment
- High standard of integrity and sound business ethics
- Excellent computer skills to include Microsoft Word and Excel as well as e-mail
- Excellent interpersonal skills, task focused with a high degree of accuracy
- Ability to work well in a team environment
- Ability to work in a high stress, fast paced environment
- Ability to occasionally work other than normal work hours due to increased work loads
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