Development Specialist
Restoration Network Development Specialist
CRS is an industry leader with 35+ years of history as a trusted partner to insurance carriers, assisting their policyholders in times of crisis.
Temporary Housing: We coordinate accommodations during time of crisis after a home displacement event until the policyholder returns to their permanent residence.
Managed Repair Program (MRP): Our service connects carriers, policyholders and contractors, enabling a quality and efficient restoration process for the damaged property.
As part of our commitment to a safe and trusted workplace, CRS requires all new hires to complete a pre-employment background check and drug screening. Full details will be shared if an offer is extended.
Our office is located in North Central Phoenix. New employees will complete in-office training for approximately 4 - 6 weeks until they show proficiency in the role. Afterwards, they will work a hybrid schedule which may include 4 days at home and one day in office. This team will also be required to come to the office periodically for training and/or meetings.
Computer and phone equipment will be provided. You must have a reliable high-speed internet service and a suitable workspace at your residence.
Position Purpose: Provide prompt, courteous and efficient communication to prospective construction contractor partners, to determine their scope of business and build a partnership with CRS Managed Repair Program.
This is a full-time role that pays $20.00/hour and is eligible for monthly incentive pay based on performance.
Duties and Responsibilities
- Support the company's partner network with onboarding potential service providers.
- Identify new general construction contractor opportunities for the Managed Repair Program line of business. Conduct Networking activities and establish a partner base.
- Make sales calls to potential partners via phone. Document progress of activities in Salesforce application.
- Generate new relationships by cold calling, networking and client/associate referrals.
- Develop partnerships within the residential and commercial construction communities.
- Educate Contractors on CRS Managed Repair Program Network Services.
- Follow-up on requests via phone, meeting, or email.
- Following the receipt of claims, support the partner network and the department's claims process.
- Maintain and document renewals for partner relationships as required.
- Provide performance reports as requested.
- Perform other related duties as necessary or as assigned.
Qualifications
Skills/Abilities
- Excellent sales and negotiation skills.
- Exceptional customer service skills.
- Demonstrated verbal and written communication skills.
- A desire to motivate and excite others about the business.
- Strong ability to build rapport and trust with new contacts.
- Strong work ethic and determination.
- Ability to set, meet, and exceed goals.
- Effective interpersonal and communication skills with an emphasis on listening.
- Intermediate skills with Microsoft Office (Excel, Word, Outlook, PowerPoint)
- Typing speed of 40 wpm preferred.
Education/Experience
- High School Diploma or equivalent required.
- College Coursework preferred.
- Experience with the construction industry preferred.
- Experience with Salesforce preferred.
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