Program Manager - Community Living Programs - LPC, LCSW
- Directs administrative, support, and direct service functions; recommends and implements standards, policies, and procedures governing the performance of the assigned sites; revises services according to demonstrated client need, the sites’ contractual requirements and the site’s strategic plan; reviews and approves the implementation of sites and/or site-specific plans that support the strategic plan.
- Develops annual goals and objectives; defines and recommends objectives at each site; issues specific annual objectives to direct reports, and reviews objectives developed by the site teams; develops specific short-term and long-term plans.
- Referring to the Director on matters requiring clarification, interpretation, or exception to policy or budget, reviews and approves plans for division manpower, facilities, labor, and materials; reviews and analyzes financial reports; reviews and endorses or revises budget proposals received from direct reports; approves budget expenses up to authorized dollar amounts; ensures that all funds, physical assets, and other property of the organization are appropriately safeguarded and administered.
- Coordinates, communication and collaborates with other components of the organization and outside agencies involved with the sites; seeks mutual agreement on problems involving coordination; consults with all segments of management responsible for policy or action; keeps supervisor and employees informed as to sites plans and progress. Fosters strong community relations; maintains productive working relationships with neighbors, landlords, area professionals and organizations to coordinate client services; participates in community and professional activities to promote the work of the organization.
- Collects and maintains quality improvement data and sites performance measurements; monitors and evaluates existing sites, service effectiveness, and customer service; recommends and implements policies, procedures, and action to achieve sites/site goals; provides reports to Management Team and provides interpretation of results; recommends site’s/plan changes.
- Generates and maintains medical, organization, and sites records; conducts preliminary and follow-up audits; requests and receives information, and updates information/forms according to established formats and timelines.
- Selects and maintains qualified personnel in all positions reporting directly; provides orientation and on-the-job training for direct reports; ensures that the duties, responsibilities, authority, accountability, and performance standards of all direct reports are defined and understood; identifies training needs, initiates development of direct reports, proactively manages performance and conducts performance reviews.
- Conducts assessments or screenings with clients to evaluate the nature of their presenting problems in order to determine their needs and develop appropriate treatment plan goals.
- Develops and provides individual treatment plans; monitors, evaluates and documents client’s progress.
- Provides individual and group counseling, to include crisis management as required.
- Other duties as assigned.
- Multiple medical plans - including a no premium plan for employees and their families
- Multiple dental plans - including orthodontia
- Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
- 4 Weeks of paid time off in the first year
- Wellness program
- Pet Insurance
- Group life and disability insurance
- Employee Assistance Program for the Whole Family
- Personal and family mental and physical health access
- Professional growth & development - including scholarships, clinical supervision, and CEUs
- Tuition discounts with GCU and The University of Phoenix
- Working Advantage - Employee perks and discounts
- Gym memberships
- Car rentals
- Flights, hotels, movies and more
- Additional language pay differential
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