ServiceNow Configuration Specialist
Job Description
Job Description
Job Opening: ServiceNow Configuration Specialist
Location: 200 W. Washington St., Phoenix, AZ 85003
Contract Duration: Through January 23, 2026
Re-post ID: 142681 (Original ID: 145256)
Shift: MondayFriday, 8:00 AM 5:00 PM (40 Hours/Week)
Local Candidates Only | 100% On-site Role Position Overview: The City of Phoenix IT Department is seeking a Business System Analyst ServiceNow Configuration Specialist to support ongoing system needs with a strong focus on ServiceNow configuration and SharePoint optimization. This hands-on role will require configuring ServiceNow based on templates created by the Process Improvement Team no extensive coding or custom development required . Approximately 30% of your time will be dedicated to enhancing SharePoint functionality and its integration with Microsoft Teams. Key Responsibilities:
- Configure ServiceNow following predefined templates and configuration standards
- Adjust configurations to align with business needs while avoiding custom development
- Collaborate with the Process Improvement Team to understand template structures and implementation goals
- Enhance SharePoint functionality to improve user interface and system efficiency
- Support transitions from SharePoint to Microsoft Teams
- Provide end-user support and troubleshoot technical issues within ServiceNow and SharePoint
- Maintain documentation related to configurations, changes, and support processes
- Monitor and ensure performance and reliability of platforms
- Proven experience in configuring ServiceNow
- Strong understanding of ServiceNow and SharePoint architectures and capabilities
- Detail-oriented with solid problem-solving and analytical skills
- Effective verbal and written communication abilities
- Ability to collaborate effectively with technical and non-technical teams
- Familiarity with Microsoft Teams and its integration with SharePoint
- This is a 100% on-site position in Phoenix, AZ remote work is not an option
- Only candidates currently local to the Phoenix area will be considered
- This is a contract opportunity with a firm end date of January 23, 2026
Recommended Jobs
Busser
For this position, pay will be variable by location - plus tips. Our Winning Family Starts With You! Check out these great benefits! ~ Flexible schedules to help you balance other life commitme…
Infusion Nurse
Job Description Job Description Description: Recently named on of Arizona’s Top Workplaces, Arizona Arthritis & Rheumatology Associates, P.C. is the largest private Rheumatology practice in the …
Electrical Field Test Engineer
Job Description Job Description EPC Services Company, a leading power/utility engineering consultant and construction firm, has immediate openings for Electrical Test Engineers and Senior Test En…
Marketing Manager
Description Position at Century Communities What You’ll Do: The Marketing Manager is responsible for exploring, creating and implementing marketing activities to generate traffic to onsite sale o…
Direct Care Staff - Children's Group Home
Job Description Job Description We are seeking compassionate and dedicated Direct Care Staff to join our team at a children's home serving kids who have experienced neglect and abuse. The Direct …
Physician Insurance Collector
Contract to Hire **Job # 24861 Physician Insurance Collector** **Acclivity Healthcare - Your personable, proven partner!** Since 1999, Acclivity Healthcare has served the specialized recruiting and st…
Customer Account Representative
Customer Account Representative - Full Time, Paid Training (On-Site Only) Are you someone who thrives in a fast-paced, people-focused environment? If you love engaging with customers, solving proble…
Licensed Insurance Customer Service Rep -AZ Mountain Time Zone
Job Description Job Description Join the welcoming and positive team at Allstate Insurance as a Licensed Insurance Customer Service Rep. Fully remote, this position offers you the comfort and fle…
Remote Legal Document Notary Mobile Notary Signing Agent Needed!
RESPONSIBILITIES: Utilize technology such as video conferencing to remotely notarize legal documents, including real estate transactions, wills, powers of attorney, and loan documents, ensuring compli…
Transaction Specialist
Transaction Specialist Job ID 230231 Posted 22-Jul-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction Management Location(s) Remote - US - Remote - US - United States…