Customer Service Representative (remote)
Job Description
Responsibilities:
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements and skills
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
Recommended Jobs
Part Time Front Desk Agent starting at $16/hr
Job Description Job Description The Homewood Suites by Hilton-Phoenix Airport South is currently seeking an experienced Front Desk Agent for our 125-room limited service hotel. Job duties incl…
General Manager
About US : We’re a fun-loving, quirky, crazy-hardworking (sometimes just crazy) big family. You could say we’re only serious about two things – serving great food and taking care of people. We love…
Catering Manager (Metro Center)
At Café Zupas, we serve house-made and globally-inspired soups, salads, sandwiches, and desserts in our next generation kitchens. You’ll find real, whole food that is prepared daily on-site, in-site,…
SERVICE PLUMBER
Job Description Job Description *5+ years experience *Clean & professional appearance *Excellent at troubleshooting & handling service calls *Self-motivated, honest & very dependable *Vali…
Quick Lube Automotive Service Technician
Job Description Job Description ~ Performs a full range of quick lube automotive services, such as oil and oil filter change, coolant servicing and flush, transmission fluid change, brake pad re…
Assistant Director of Operations - Day Operations
Assistant Director of Operations Who We Are: Founded in 2013, locally owned and operated, EDGE Building Services, Inc offers clients environmentally friendly, full scope janitorial services. In…
Retail Sales Associate Spanish Bilingual
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power …
HVAC Technician - Commercial
Job Description Job Description Mechanical and controls company seeking an experienced Commercial HVAC Technician to join our team. You'll work on systems ranging from 1 to 200 tons, including…
2nd Shift- Reach Truck Operator/ Order Puller - $18/hr
Job Description Job Description Order Puller / Reach Truck Operator – 2nd Shift Phoenix, AZ 85031 (Near 45th Ave & Camelback Rd) $18.00/hr Full-Time | Monday–Friday | 10:00 AM – 6:30 PM …
Medical Assistant Certified
Job Description Job Description Medical Assistant - Two (2) years experience. EMR experience - eClinicalWorks preferred Room patients - Rx refills - patient calls - schedule appointments - pre…