Retail Sales Associate

Job Description

Job Description

Technology Sales Consultant

Join Victra, Verizon's Largest Premium Retailer in the U.S.

Victra is looking for a Technology Sales Consultant who delivers world-class service to Every Guest. Every Time. You will be the face of Victra, executing our sales process and sharing your product knowledge to connect our guests to what matters most. The role will focus heavily on serving Small/Medium business (SMB) customers. We offer uncapped earning potential and endless opportunities for advancement, driven by our values of performance, collaboration, innovation, integrity, and celebration.

Why Victra? Join our dedicated team to connect technology to life in the most trustworthy, fun, and profitable way. At Victra, you will find an environment that encourages your best and rewards it with competitive compensation and career growth opportunities.

What You Will Be Doing As a full-time Victra Technology Sales Consultant, you will have the chance to control your career in one of our Kiosk locations inside one of our large National Retail Partner stores. Using your unique talents, passion for technology, and customer service skills, you will create the ultimate customer experience with an emphasis on supporting and selling into the SMB segment.

In this role, you will:

• Achieve and exceed monthly sales goals: Maintain operational compliance while delivering top-notch customer service.
• Exude charisma and engage customers.
• Follow our EGET (Every Guest Every Time) process consistently.
• Turn "No" into solutions: Solve for current and future needs of the guest.
• Be a passionate guest advocate: Connect with guests authentically and have fun doing it.
• Maintain effective working relationships: Collaborate with peers, managers, and key stakeholders.
• Provide product and solution recommendations: Deliver exceptional guest service to meet their needs.
• Excel in a competitive landscape: Thrive in fast-paced environments.
• Drive repeat traffic: Foster excellent guest experience skills and ask for referral business.
• Outbound Prospecting and Nurturing SMB clients through our exclusive CRM tools while in location

Compensation and Benefits

We are proud our sales consultants earn an average annual salary of $45,000 to $70,000, combining a base hourly rate plus uncapped commission.

Benefits:

• Paid Training
• Paid Time Off: Employees accrue paid time off each pay period, starting at 40 hours per year and increasing to 80 hours per year after the first year.
• Premium Health, Dental, and Vision Insurance
• Paid Maternity Leave
• 401K Match
• Tuition Reimbursement
• 50% off Verizon Service
• VNation Disaster Relief
• Referral Bonus
• Frequent Contests
• Career Advancement Opportunities

What We Are Looking For

You excel in a sales environment and are passionate about providing exceptional customer service. You set high standards for achieving goals and inspire others to meet these expectations. You are a critical thinker with the ability to build solutions for challenges with SMB clients. You’re adaptable, relate well to diverse individuals, and ensure your performance is top-notch. Demonstrate confidence in making outbound warm and cold calls to prospective clients.

Requirements

• Education: High school diploma or GED.
• Experience: One or more years of customer service, preferably in a retail or sales environment. Selling to SMB customers in retail or directly preferred
• Availability: Willingness to work evenings, weekends, holidays, and peak vacation periods.
• Age: At least 18 years old.
• Legal: Legally authorized to work in the U.S.
• Physical: Ability to lift ten pounds and stand for extended periods.

Training Requirements

All Sales Consultants must complete a 2-week training program, which may include overnight travel at the company's expense. Ongoing online and computer-based training will also be required.

Diversity and Inclusion

At Victra, we are committed to creating a diverse and inclusive workplace. If you are excited about this role but don't meet every qualification, we encourage you to apply. You may be the right candidate for this or other roles.

Next Steps After you apply, you will be required to take a 5-minute pre-hire assessment. If selected, a recruiter or hiring manager will reach out to discuss the role and answer your questions.

Equal Employment Opportunity

We celebrate our employees' differences and do not discriminate based on race, color, age, religion, sex, gender, marital status, sexual orientation, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, and genetic information. Different makes us better.

Ready to start an exciting career? Apply today!

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