IT & Facilities Coordinator

Job Description

Job Description

BASIS Phoenix North is currently seeking applicants for an IT and Facilities Coordinator to start ASAP!

The IT and Facilities Coordinator's primary role is to provide help desk operations and to ensure that end users are receiving the appropriate assistance for all technology needs. This role will also include ensuring proper facilities maintenance.

PRIMARY RESPONSIBILITIES:

IT:

• Ability to obtain a valid fingerprint clearance is required to work at BASIS.
• Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets and smartphones
• Imaging computers utilizing PXE boot
• Office 365 Administration
• Outlook and Lync 2013 configuration
• Maintains system processes related to file and system backups
• Supporting a wide variety of network and software applications (firewall, web filter, corporate managed virus protection.)
• Maintain Active Directory user and computer accounts
• Maintains computer and mobile device updates/patches
• Maintain telephony equipment including VOIP and analog services
• Recommends hardware, software and consumables for purchase.
• Maintain updated and accurate inventory lists

Facilities:

• Responsible for repairs of plumbing, electrical, HVAC, and safety systems
• Responds to staff requests for maintenance, custodial services, equipment needs, furniture movement, and HVAC
• Coordinates third party vendors for maintenance agreements, custodial services, HVAC large repairs, landscaping, and pest control
• Ensures grounds are maintained fee from litter and debris
• Assess and repair maintenance issues
• Maintain file on work orders, proposals, and all other facilities related file
• Support school events conducted at the facility and provide needed equipment and set-up
• Acts as the campus safety manager for traffic and emergency response
• Maintain Emergency preparedness program
• Support the Head of Operations on other projects and tasks

KEY COMPETENCIES

• Knowledge and understanding of BASIS organization
• Attention to detail and strong organization and communication skills.
• Excellent customer service skills
• Analytical with strong problem-solving skills
• Strong project management skills
• Ability to interpret a variety of instructions in written or verbal form

EDUCATION AND EXPERIENCE REQUIREMENTS

Required:

• High School Diploma or equivalent
• 1-2 years in an IT Help Desk environment
• Computer Skills: Office 365 Suite, SharePoint, MDT, Active Directory, DHCP, Network Printers, Windows 10.
• Ability to make quick & important facilities related decisions
• Ability to work independently on assigned tasks
• Ability to think critically
• Ability to implement and adjust procedures
• Be adaptable to change
• Ability to lift 25 – 50lbs
• Be able to manage projects and meet deadlines

Preferred:

• Computer Skills (Desired) ESET, Umbrella, PRTG, Lastpass, 802.1x, LDAP, Asset Tiger, Epson Projectors.
• Technical or Associates degree; experience can be considered in place of degree

Additional Job Information:

Benefits and Salary:

• Salary for this position is competitive and dependent on education and experience
• BASIS Ed offers a comprehensive benefits package, including but not limited to:
  • Employer paid medical and dental insurance
  • Vision insurance
  • PTO
  • Ability to add dependents
  • 401k with partial match that grows over time
  • Employee Assistance Program
  • Childcare Savings Opportunity (KinderCare tuition discount)

Notice of Non-Discrimination: In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS* does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, disability, gender identity or expression, or any other classification protected by law in any of its business activities, including its educational programs and activities which comply fully with the requirements of state and federal law and Title IX. The following person has been designated to handle inquiries regarding BASIS’ non-discrimination policies: Beverly Traver, Compliance and Equity Investigator, BASIS Educational Group, LLC., 7975 N. Hayden Rd, Scottsdale, AZ 85258, (480) 289-2088.