Technical Analyst II

Job Description

Job Description

Castle Biosciences Earns "Top Workplaces USA Award" for Phoenix, Pittsburgh, and Friendswood!

Learn more at

Castle Biosciences Inc. is growing, and we are looking to hire an IT, Technical Analyst II working from our Phoenix, AZ office location with a start date on or before June 1, 2026

Why Castle Biosciences?

Exceptional Benefits Package:

• Excellent Annual Salary + 20% Bonus Potential
• 20 Accrued PTO Days Annually
• 10 Paid Holidays
• 401K with 100% Company Match up to 6%
• 3 Health Care Plan Options + Company HSA Contribution
• Company Stock Grant Upon Hire

A DAY IN THE LIFE OF AN IT, Technical Analyst II

This role will spend the most time addressing help desk tickets for hardware and software issues, assisting users with patience, preparing new hires and facilitating a positive onboarding process by preparing their laptops, ordering their equipment, and providing basic technical training. and supporting technical projects such as infrastructure improvements and software changes. Responsibilities encompass inventory management, system maintenance, network configuration, and leading delegated projects. This role will spend the most time addressing help desk tickets for hardware and software issues, assisting users with patience, preparing new hires and facilitating a positive onboarding process by preparing their laptops, ordering their equipment, and providing basic technical training. and supporting technical projects such as infrastructure improvements and software changes.

QUALIFICATIONS

• Bachelor's degree with 3+ years of experience in an enterprise environment, or 6+ years of relevant experience, including at least 3 years working in an enterprise setting.

• Intermediate understanding of various computer software and hardware
• Demonstrates a high level of customer service.
• Technical expertise
• Time management skills
• Demonstrates adaptability and the ability to learn and develop new skill sets

TRAVEL

• As needed <5%

SCHEDULE

• This is a full-time position, in office Monday-Friday, working from the Phoenix, AZ office with a 8:00 AM - 5:00 PM schedule.

READY TO JOIN OUR BIOTECH TEAM?

We truly appreciate your time. If this feels like the right opportunity for you, we'd love for you to complete our mobile-friendly application. We're excited to learn more about you and look forward to connecting soon!

Castle Biosciences Awards and Research Developments!

WORK AUTHORIZATION

All candidates must be legally authorized to work in the United States. Currently, Castle Biosciences does not sponsor H-1B visas, OPT, or employment-related visas.

ABOUT CASTLE BIOSCIENCES INC.

At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes.

Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding . We behave with integrity and treat our colleagues with respect and kindness . Our culture fosters an environment of trust, transparency, and collaboration . We prioritize and encourage internal growth and professional development .

Castle Biosciences is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected] .

This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

** No third-party recruiters, please