Account Director

MassMedia Marketing, Advertising, PR is a fast-growing advertising and public relations agency headquartered in Las Vegas, NV, with offices in Phoenix. We are a results-driven, award-winning firm with deep expertise in the hospitality, consumer services, and healthcare sectors. We work in an open environment where ideas are shared across all disciplines, and there are ample opportunities for advancement based on excellence.

We’re looking for an experienced Account Director located in the Phoenix metro area to serve in a freelance/contract role. This role will be responsible for leading complex B2B and corporate marketing accounts, blending strategic leadership, relationship management, and cross-functional integration to ensure exceptional client outcomes and profitable agency growth. This individual must understand how to create and execute integrated marketing campaigns using a variety of marketing touchpoints, including paid media, creative, digital, public relations, social media, etc.

DUTIES AND RESPONSIBILITIES:

• Serve as the senior strategic lead and day-to-day point of contact for assigned corporate and healthcare clients.
• Ensure client satisfaction and retention through exceptional client service / communication, timely delivery of quality projects and campaigns, impactful reporting and managing expectations.
• Develop and oversee integrated marketing strategies aligned to client business objectives, brand positioning, and market dynamics; translate client goals into clear, actionable briefs for cross-functional teams to ensure integration.
• Maintain a thorough understanding of client industries, competitive landscape, and happenings / trends to develop and provide timely and relevant recommendations.
• Develop and manage client budgets and maintain a deep understanding of financial performance and internal resource allocation to ensure client profitability.
• Consistently identify and pursue opportunities to expand and enhance agency involvement and contributions to the client (i.e.: new strategies, scopes, services, offerings, etc.).
• Understand and manage monthly client billing and activity reporting processes to ensure accuracy.
• Manage mid-level and junior client engagement team members; oversee specialist teams as it relates to assigned accounts.
• Act as a liaison between client and outside suppliers (printers, photographers, videographers, etc.).
• Lead organic growth proposals and presentations; support and contribute to agency pitches, RFPs and new business initiatives

Requirements

• BS or BA in marketing, communications, or advertising
• 10+ years of marketing/advertising agency experience is preferred or relevant experience in a multi-faceted client-side marketing position
• Corporate and B2B brand experience
• Demonstrated proficiency identifying and understanding clients’ needs and using internal and external research to develop and deliver strategic marketing solutions that drive client retention and growth
• Experience leading clients and serving as the senior day-to-day point of contact
• Exceptional level of attention to detail, strong organizational skills and a results-driven, growth mindset
• Strong leadership, communication, writing, presentation abilities, and advanced knowledge of PowerPoint and Excel (in addition to standard MS Office programs)

Benefits

At MassMedia, we pride ourselves on hiring top talent and we work hard to provide our full-time employees benefits that make our team members lives better.

Our comprehensive compensations and benefits program includes:

• Competitive salaries and opportunity for advancement; we always strive to promote from within!
• Annual team bonus incentives based on achieving individual and company goals
• Medical, dental and visions plans for you and your family and financial protection
• 401(k) plan with 3% company matching program
• Generous paid time off – up to 4 weeks off each year plus 11 paid holidays and your birthday off!
• Paid maternity leave
• Professional development, industry training opportunities, and career advancement from within
• Mileage reimbursement for work-related travel
• Interested and qualified candidates should apply by submitting a cover letter, resume & salary requirements. Please no phone calls.