Polestar Service Advisor - Courtesy Polestar
Join the Future of Automotive Excellence with Polestar Scottsdale! Courtesy Automotive Group is proud to represent Polestar, the premium electric performance brand reshaping the automotive landscape. We are seeking a professional, customer-focused, and highly motivated Service Advisor to join our Polestar Scottsdale team. If you're passionate about the future of mobility and delivering best-in-class service, we want to hear from you! Key Responsibilities:
- Greet customers and assist them with their vehicle service needs in a courteous and efficient manner
- Clearly explain service recommendations and repair orders
- Coordinate vehicle service with technicians and ensure timely completion
- Maintain regular communication with customers regarding status updates
- Upsell additional service offerings when appropriate, maintaining transparency and trust
- Process repair orders, invoices, and collect payments accurately
- Foster long-term customer relationships and uphold the Polestar brand standard
- Collaborate with service team members and other departments to ensure seamless operations
- Proven experience as a Service Advisor or similar role in the automotive industry
- Knowledge of electric vehicles and EV service protocols is a plus
- Exceptional communication, interpersonal, and organizational skills
- High level of professionalism and attention to detail
- Proficient in DMS and service scheduling software
- Valid driver’s license with a clean driving record
- Be a part of the Polestar electric revolution
- Competitive salary + commission/bonus opportunities
- Health, dental, vision, and life insurance
- 401(k) with company match
- Ongoing training and career development
- Supportive and inclusive workplace culture
* PTO
- Employee discounts.
- Comprehensive benefits such as health, dental, and vision insurance.
- Company-sponsored life insurance.
- 401(k) retirement savings plan.
- Opportunities for career growth and advancement.
- Values-driven culture built on professionalism, integrity, and a fun family atmosphere.
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