Assistant Property Manager

Assistant Property Manager – Mesa, AZ

Company: Hometrend Property Management & Real Estate, Inc.
Location: 1819 E. Southern Ave, Suite A10, Mesa, AZ 85204 (In-Person)
Job Type: Full-Time | W-2
Compensation: $60,000–$70,000 DOE + Performance Bonus

We're hiring an Assistant Property Manager to serve as the operational backbone of our day-to-day business. This is an in-person, full-time role based out of our private office in Mesa, and it's ideal for someone who is highly organized, proactive, and thrives in a structured environment where accuracy and follow-through are everything.

You'll work directly alongside our owner— a seasoned entrepreneur with 25+ years in real estate — managing the full lifecycle of our rental portfolio: from applications and leasing to maintenance coordination, client assistance, and administrative scheduling.

This is not a back-office support role. You'll have real ownership, real visibility, and a direct seat at the table. We are a small office environment.

About Hometrend Property Management:

For over 30 years, Hometrend has been the East Valley's most trusted name in residential property management. Owner-operated from day one, we manage rental properties primarily in the East Valley .

When you hire Hometrend, you deal directly with a skilled, owner led team. This structure has poduced portfolio of long term, loyal investors with aligned interests.

We're not a call center. We're not a franchise. We're a tight-knit intentional operation built on genuine expertise, honest communication, and 30 years of knowing exactly what makes a rental investment succeed. Now, we're looking for the right person to grow with us.

What You'll Be Doing:

Operational Execution & Property Performance: (approx. 50% of your time)

• Own the calendar, inbox, organization, and execution of all day-to-day property operations — applications, lease renewals, move-ins, move-outs, and turnovers.
• Coordinate maintenance requests end-to-end using PropertyMeld, ensuring timely resolution and vendor follow-through.
• Ensure all tasks across the portfolio are completed accurately, on time, to a high standard, and nothing gets missed .

Communication, Responsiveness & Relationship Management: (approx. 40% of your time)

• Serve as the professional, responsive voice of Hometrend for clients via phone, email, and Appfolio.
• Proactively communicate updates on maintenance, vacancies, renewals, and any property issues ensure customer satisfaction.
• Handle routine inquiries with confidence and sound judgment; escalate appropriately when needed.
• Represent the company with the same level of personal service our clients have come to expect for 30+ years.

Administrative Accuracy, Organization & Financial Tracking: (approx. 10% of your time)

• Maintain highly organized, accurate, and up-to-date lease agreements, owner files, and property records in AppFolio.
• Track rent payments, maintenance costs, and owner disbursements with zero margin for error.
• Generate monthly and annual owner reports and ensure financial records are clean and easily accessible.
• Support administrative functions that keep the business running smoothly behind the scenes.

Must-Have:

• 2+ years of experience in property management, real estate, office coordination, or a related field
• Exceptionally organized — you build systems, maintain them, and optimize them
• Clear, professional written and verbal communication skills
• Strong attention to detail with a track record of accurate, thorough work
• Self-starter who takes ownership without being managed step-by-step
• Comfortable learning new software quickly

Nice to Have:

• Experience with AppFolio, Aptly, or PropertyMeld (we'll train the right person — fast learners are valued over résumé checkboxes)
• Background in property management or real estate

Why Work With Us:

• $60,000–$70,000 annually, depending on experience
• Annual performance bonus tied to portfolio outcomes
• Private office in our Mesa location with your own computer setup
• Paid Time Off — accrued from your start date; all major holidays paid
• Professional development support — courses and real estate training
• Direct mentorship from a 25-year real estate entrepreneur — rare access to someone who has seen every market cycle and built a business that has stood the test of time
• Involvement in strategy conversations — you won't just execute, you'll understand the why behind decisions and have a voice in how we grow
• Stable, in-person role with core hours of 9:00 AM – 5:00 PM, Monday–Friday

Our Hiring Process:

• Qualified applicants will receive a text/email invitation to complete a short assessment.
• Upon completion, candidates will be scheduled for a 20-30 minute Zoom/video interview.
• Finalists will then be invited for the final rounds of interview.