Care Coordinator - Olive Ave Health Center

Terros Health
Glendale, AZ
Terros Health is pleased to share an exciting and challenging opportunity for a Families FIRST - Care Coordinator in at our Olive Ave Health Center in Glendale, AZ.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than five decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

The Families FIRST program at Terros Health assists families involved with the Department of Child Safety. Working as part of a team, the Care Coordinator will impact the lives of families trying to overcome the barrier of substance abuse to reach family reunification and self-sufficiency. This individual will work closely with DCS, the clinical team and other providers to coordinate and help families be successful in their DCS case plans. Part of their responsibility is to provide monthly meetings to assure that goals are being set and achieved. They will also empower families by providing resources and skills to show stability in their homes. The individual will need to be professional, friendly, a self-starter, organized, and compassionate.

Terros Health is hiring a Families FIRST - Care Coordinator at our Olive Ave Heath Center in Glendale, AZ.

Location: 6153 W Olive Ave, Glendale, AZ 85302

Full-Time, Employed

Mon - Fri, 9:00am - 5:00pm

Flexible Scheduling

Full Benefits, Including 401K, and Generous PTO/PST (4+ weeks/yr.)

Additional Language Differential Pay Available!

Under Terros Health’s policies and professional requirements, with oversight from clinical staff, the Families FIRST Care Coordinator works closely with DCS, collaborative partners and other community resources to engage patients and streamline services to remove barriers, alleviate substance use and improve the prospect of family reunification. This position reports to the Manager of Care Coordination

Essential Duties

  • Upon assignment of a new patient, conducts activities as indicated on the “New Client Checklist,” as evidenced by documentation in the patient record.
  • Completes a Short-Term Plan with assessed patients to ensure those needing AFF services have access to treatment within three (3) business days after completion of the assessment.
  • Conducts a meeting or conference call with the Service Team (patient, family members, DCS worker, and other agencies providing services to the family) to discuss and finalize the Service Plan within 15 days of the comprehensive assessment.
  • Schedules and conducts a monthly Service Plan review with the Service Team, to monitor progress, identify completed goals or significant changes, and updates the Service Plan quarterly for submission to the DCS Specialist.
  • Participates at the Child & Family Team (CFT), Adult Recovery Team (ART), Team Decision Making (TDM) Meetings, Substance Exposed Newborn Safe Environment (SENSE) Meetings, and DCS/JOBS Case Plan Staffing’s.
  • Uploads required documents into DCS’ designated record keeping system within prescribed scope of work timeframes.
  • Monitors the random alcohol and drug testing plan for assigned patients, per the AFF Drug Testing Procedures. Coordinates with the DCS Specialist on missed tests, positive tests, and to communicate needed changes to the drug testing plan.
  • Provides concrete supportive services based on the needs of the family in achieving sobriety, including, but not limited to car repair, housing assistance, utility assistance, clothing, food, phone, etc.
  • In coordination with a Recovery Coach, confirms that outreach and re-engagement activities are conducted, as described in the AFF Program Manual, prior to closing a case.
  • Completes required documentation in patient records that conforms to professional practice, state licensing regulations, and company procedures related to Progress Notes, with an expectation to meet Production Metrics.
  • Ability to drive to various locations throughout assigned territory to visit and provide services to patients.

Benefits & Wellness

  • Multiple medical plans - including a no premium plan for employees and their families
  • Multiple dental plans - including orthodontia
  • Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
  • 4 Weeks of paid time off in the first year
  • Wellness program
  • Pet Insurance
  • Group life and disability insurance
  • Employee Assistance Program for the Whole Family
  • Personal and family mental and physical health access
  • Professional growth & development - including scholarships, clinical supervision, and CEUs
  • Tuition discounts with GCU and The University of Phoenix
  • Working Advantage - Employee perks and discounts
    • Gym memberships
    • Car rentals
    • Flights, hotels, movies and more
  • Bilingual pay differential
Posted 2025-11-06

Recommended Jobs

Sales Administration Assistant

Kudelski Group
Phoenix, AZ

Job Description Job Description Title: Sales Administration Assistant Location: Phoenix, AZ Stimulating. Motivating. Challenging. The Kudelski Group is the world leader in the creation…

View Details
Posted 2025-10-09

IT Certified Professional - Intermediate - TS/SCI required

General Dynamics Information Technology
Fort Huachuca, AZ

Public Trust: None Requisition Type: Regular Your Impact Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defens…

View Details
Posted 2025-10-12

Transfusion Medicine Pathologist

Mayo Clinic
Phoenix, AZ

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we ar…

View Details
Posted 2025-09-05

Intensive Care Unit (ICU) Nurse in Chandler, AZ

Soliant
Chandler, AZ

Job Description Job Description Bachelor of Science in Nursing (BSN) degree, active registered nurse (RN) license and minimum 1+ years RN experience required. Applicants who do not meet these qua…

View Details
Posted 2025-10-10

215650 - Milling Machine Machinist 2

Chipton‑Ross Inc
Chandler, AZ

Chipton-Ross is seeking a Milling Machine Machinist 2 for a contract opportunity in Chandler, AZ. BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE): o 6 years machining experience. o 4 or more ye…

View Details
Posted 2025-09-20

Florist

Infinity Floral Designs
Surprise, AZ

Infinity Floral Designs is a luxury floral retail store specializing in modern, high-end arrangements for everyday occasions, events, and sympathy tributes. We are seeking a passionate and detail-ori…

View Details
Posted 2025-10-15

EFDA Dental Assistant

Comfort Dental East Mesa
Mesa, AZ

Job Description Job Description Job Summary Our friendly and busy practice needs an EFDA dental assistant to improve efficiency and help our dentists provide outstanding care. As we've grown, …

View Details
Posted 2025-10-31

Maintenance technician -CPO or EPA Certified

JWilliams Staffing
Phoenix, AZ

Now Hiring: Experienced Apartment Maintenance Technicians Work Orders • Turnovers • No On-Call We’re hiring experienced Maintenance Technicians for temp-to-hire, full-time, and temporary rol…

View Details
Posted 2025-11-05

Ophthalmic Technician

Pearle Vision - Desert Ridge Marketplace
Scottsdale, AZ

The below Job Description is intended to describe the general nature and level of work being performed by associates assigned to this job. It is not an exhaustive list of responsibilities, and is subj…

View Details
Posted 2025-09-25

Medical Scribe

Phoenix Children's
Phoenix, AZ

Medical Scribe Apply! Apply! Position Details Department: PCMG-MAIN | Otolaryngology Location: Phoenix Shift: Mon-Fri, Days, 8am-5pm Category: Administrative Support Posting #: 967388…

View Details
Posted 2025-10-15