Central Billing Office (CBO) Director - Remote

NOW HIRING

CBO Director - Billing and Collections Operations - REMOTE, FULL TIME

OUR VISION & VALUES

At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.

• We cheerfully work hard
• We are individually empathetic
• We keep our commitments

The CBO Director, Billing and Collections Operations is a senior revenue cycle management (RCM) leadership position responsible for the strategic direction and operational execution of all Blue Cloud centralized billing office (CBO) functions, including coding, billing, collections, and payment posting. This role ensures maximum and timely reimbursement for services rendered across the Blue Cloud enterprise by optimizing processes, managing vendor relationships, and leading a high-performing, data-driven RCM operations team. The Director will be a key player in driving financial health and efficiency for a high-growth, multi-site organization. This is a full-time, remote role.

YOU WILL

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

• Strategic Leadership - develop and implement RCM strategies, polices, and procedures to ensure best-in-class RCM performance
• Operational Oversight - Directly oversee the day-to-day operations of coding, billing, collections and payment posting teams
• Insurance and Payer Relations - Work closely with internal payer relations and insurance payer reps to ensure proper contracted rates are captures and billed appropriately
• Compliance & Auditing - Ensure Blue Cloud is capturing revenue and billing in adherence to federal, state, and payer-specific regulations and lead internal audits to maintain compliance
• Performance, Reporting, & Analytics - Develop, analyze, and manage key revenue cycle performance and staff productivity metrics
• Process Improvement
• Team Development
• Growth Partnership

YOU HAVE

Education: Bachelor's degree in Business Administration, Healthcare Administration, Finance, or a related field (Master's preferred).

Experience: Minimum of 7-10 years of progressive RCM leadership experience, with at least 5 years managing multiple functional areas (billing, collections, coding) in an ASC, multi-site physician group, or hospital setting. Dental/Oral Surgery experience is a significant plus.

Certifications: HFMA's Certified Revenue Cycle Representative (CRCR), Certified Professional Biller (CPB), or Certified Professional Coder (CPC) preferred.

Skills

• Strong knowledge of ASC coding, billing and reimbursement methodologies. Demonstrated• Strong knowledge of ASC coding, billing and reimbursement methodologies. Demonstrated expertise in dental and multi-specialty is preferred.
• Demonstrated utilization and optimization of workflows, functionality and reporting in EMR and PAS solutions (e.g., Epic, Cerner, Allscripts, HST Pathways, SIS Complete). Experience leveraging Open Dental is a plus.
• Proficiency in Microsoft Excel, Power BI, and data analysis tools and demonstrated ability to develop executive-facing work products that outline performance, risk, and opportunities to optimize revenue and payment capture.
• Excellent problem-solving, leadership, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Compliance & Company Policies

• Must maintain strict confidentiality in accordance with HIPAA and company policies.
• Ensure all revenue cycle activities align with federal and state compliance regulations

Benefits

• Work with a passionate, dedicated, and talented team in a growing organization committed to doing good
• Health insurance, Flexible Spending and Health Savings Accounts, disability coverage and additional voluntary plans
• 401k plan, including company match
• Paid Time Off
• No on call, no holidays, no weekends

This is a remote position with opportunity available in Arizona, Texas, Delaware, Idaho, West Virginia, Kansas, Maryland, Michigan, Nevada, North Carolina, Penn, Tennessee, Missouri

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching as well as lifting.

Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.