Resident Services Coordinator

Job Description

Job Description

Via Elegante Assisted Living & Memory Care Where Compassion Meets Purpose.

Via Elegante Assisted Living is seeking a caring, organized, and service-oriented Resident Services Coordinator to join our community to support our leadership team. If you are someone who enjoys building meaningful relationships, supporting a team, and making a difference in the daily lives of residents and their families, we would love to meet you.

As the Resident Services Coordinator, you will play an essential role in helping our community operate smoothly. You will support staff scheduling, assist with resident and family needs, and help create a warm, welcoming experience for visitors and prospective residents. This position is ideal for someone who thrives in a collaborative environment, communicates well, and enjoys providing exceptional support and service.

What You'll Do

• Coordinate staffing schedules for caregiving and health services team members to ensure appropriate coverage.
• Assist residents, families, and visitors by responding to questions and supporting care-related communication.
• Conduct and coordinate community tours to showcase the warmth, hospitality, and care our community provides.
• Support new employee onboarding and help maintain accurate records and documentation.
• Collaborate closely with the Health Services Director and leadership team to support daily community operations.
• Promote a positive team culture and uphold Via Elegante's core values in all interactions.

What You Bring

• Strong communication and interpersonal skills with a compassionate and professional approach.
• Ability to stay organized, manage priorities, and adjust to changing needs in a dynamic environment.
• Comfort using computers, scheduling tools, and Microsoft Office.
• Experience in senior living, healthcare, hospitality, or administrative coordination is helpful (but we are willing to train the right person!).
• High School Diploma or GED required.
• Ability to meet health and background requirements.

Why Via Elegante

• Family-owned and operated community culture
• Supportive leadership and growth-oriented environment
• Meaningful work that directly impacts the well-being of others
• Opportunity to learn and build a long-term career in senior living

Join a Team That Feels Like Family.

If you are passionate about helping others and want to make a difference every day, we invite you to apply today.

Clear background check and drug screening