Lead Operations Associate (Part-Time)
- Open or close the location following company procedures (including security protocols).
- Serve as the acting supervisor when management is not present.
- Accurately and efficiently process customer orders to ensure a smooth and organized experience.
- Follow opening and closing procedures for assigned work area.
- Maintain all location equipment, ensuring it remains in good working condition.
- Troubleshoot basic technical issues.
- Promptly escalate any issues, concerns, or feedback to the on-duty supervisor.
- Adhere to established operating procedures to maintain quality and consistency.
- If applicable, support the retail store, including processing transactions, overseeing inventory, maintaining organization, and keeping the store clean.
- Assist with special projects as required.
- A minimum of a High School degree or equivalent.
- Must be 18 years older.
- Previous experience in a key holder or supervisory role preferred.
- The willingness to work flexible hours as needed, which may include extended shifts in the day or night and/or occasional weekends or holidays.
- A passion for learning new processes and technologies.
- Experience in fast-paced environments.
- Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
- Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving setting.
- Hourly Pay Rate: $20
- 401(k)
- Sick Time
- Dedication to Lifelong Learning through our Monthly Speaker Series
- Monthly cultural and social events
- A values-driven team culture built through intentional hiring, fostering collaboration and alignment.
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