Wellness Coordinator

Job Description

Job Description

ABOUT 10X HEALTH SYSTEM
10X Health System is a pioneering company at the forefront of the health and wellness industry, dedicated to revolutionizing the way individuals approach their personal health and well-being. With a philosophy rooted in the principle that optimal health is the foundation for a life lived to the fullest, 10X Health provides cutting-edge solutions and personalized health plans designed to empower individuals to achieve and maintain peak physical and mental performance.

The company's comprehensive approach to health combines the latest advances in medical science, nutrition, fitness, and technology to offer a suite of services that include state-of-the-art diagnostic testing, individualized treatment protocols, and ongoing support from a team of world-class health professionals. 10X Health's commitment to innovation and results has established it as a leader in the health optimization space, catering to those who strive to push the boundaries of what is possible in their health journey.

POSITION SUMMARY
The Wellness Coordinator will be responsible for following up on leads who engage in 10X Health products and convert them into customers. Duties will include reaching out to current and potential clients to increase participation with 10X Health, calling cold leads, qualifying, and setting appointments with Wellness Advisors, and closing supplements, blood, and genetic testing orders. In order to be successful in this role, you will need to have an understanding of the sales process and dynamics and demonstrate superb interpersonal skills. OBJECTIVES

• Make 200 outbound calls daily to generate new leads, ensuring 2.5 hours of talk time per day to maintain high engagement and lead generation volume.
• Send 10,000 text messages per week.
• Schedule appointments weekly, targeting meetings with customers and Wellness Advisors.
• Assist in closing 10X Health Testing, contributing to the success of our precision genetic and blood pipelines.
• Manage a pipeline of prospects using the company CRM(s) (HubSpot and Salesforce) and conduct daily reviews of leads and lead sources to maintain accuracy and pipeline health.
• Provide accurate information regarding the 10X Health System Precision Wellness model, our partnership with Grant Cardone, and our Executive Leadership.
• Ask qualifying questions to assess the customer’s health goals, concerns, potential medical history, and other key health metrics.
• Document all customer conversations in CRM in a clear and concise manner, ensuring information is accessible to fellow Wellness Team Members.
• Ensure compliance with Sales Policies and maintain up-to-date records of all customer interactions.
• Participate in daily role-play opportunities to continually improve skills and confidence in the sales process.
• Effectively communicate the value proposition of 10X Health to all potential customers and ensure alignment with their health goals.
• Work 10X Health events to drive customer engagement, attention, and maximal sales engagement with attendees
  
  

COMPETENCIES

• Strong ability to talk through common health concerns and symptoms, and be able to reassure a customer, if it is something we see and serve on a regular basis
• Demonstrates a great attitude, takes massive action, and is organized and disciplined in following the sales process
• Ability to leverage CRM(s) and be accurate in taking notes on customers
• Can memorize the Wellness Assessment sales script without deviating in order to master the conversations
• Ability to explain the Cardone Ecosystem (CTTI, GC Licensee, Cardone Capital, Cardone Ventures...etc) to a client in a clear manner
• Ability to meet sales targets for specific offers or deals that take priority during the sales cycle (i.e. Black Friday Deals, quarterly and monthly targets)Comfortable with consistent follow up and ability to get creative when reaching out to customers (i.e. video messages, gifts…etc.)
• Knowledgeable of the Product and Pricing guide and stay up to date with any changes
• Thorough understanding of CU and Master 10X Health Products & Services like blood, genetic testing, basic supplementation.

EDUCATION & EXPERIENCE

• GED or high school diploma required
• At least 1-2 years’ work experience in a sales specific role with a health care, Wellness or medical focus

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk
• Ability to travel locally or regionally to attend client events, conferences, and meetings as required.
• Ability to stand for extended periods and interact with event participants.
• Flexibility to work occasional evenings or weekends based on event scheduling needs.

COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, 10X Health System recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners. If you require any accommodations during the application process or have any questions, please contact [email protected].

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