IT Infrastructure Engineer

Mark Anthony Group is an entrepreneurial drinks company, built from the ground up by thinking differently, innovating and doing the unexpected. Our company is rooted in family values, a bold vision and relentless determination to continuously raise the bar and make a positive difference in consumers' lives. Founded in 1972, we’ve grown organically from a one-person import wine business into an international drinks company whose hallmarks include a portfolio of luxury wineries and iconic beverage brands, including White Claw® Hard Seltzer, Mike’s Hard Lemonade, and Cayman Jack .

Responsible for designing, implementing, and maintaining the server, software, and network resources that support an organization’s IT environment utilizing best practice in line with industry standards . Provide daily IT operational support to ensure business continuity and success identifying area of improvement

Accoutabilities:

• Improve network architecture to support Operation Technology expansion and growth


• Establish naming conventions for network, Wi-Fi, servers, etc.


• Collaborate in the definition of infrastructure standards


• Design Backup and Disaster Recovery plan for all Mfg. locations


• Support manufacturing operation providing high availability infrastructure


• Provide hands on desktop support to plant users


• Perform proper firmware/software update on equipment in accordance with company and vendor requirement

Key Metrics & Financial Targets:

• Successful optimization of datacenter layout and connections


• Helps identify potential bottlenecks and overutilized network segments.


• Analysis of current resource usage versus future needs.


• Support Tickets resolution times within OLA and SLA’s


• Increase customers satisfaction.

Own:

• Datacenter optimization


• Systems health monitoring


• Infrastructure troubleshooting

Influence:

• Continuous improvement based on exposure to systems and processes; systems optimization.

Veto:

• Decisions not controlled directly but with influence and approval by Architecture Team Lead and Manager

Critical Relationships:

• Network Team, Operation Technology Team, Security Operation Team, Desktop Support team, Business Stakeholder

Skills Needed To Be Successfull:

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  5+ years of related work experience



• 
  

  Knowledge of storage, servers and Hypervisor (VMWare preferred)



• 
  

  Knowledge of routing firewalls, routers, OOB and switching.



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  Technical certifications from Cisco, Palo Alto, AWS are encouraged



• 
  

  Automation & scripting skills,



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  Understanding of manufacturing operations.



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  Incident and Problem management, ITSM. Automation



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  Strong communication and interpersonal skills



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  Strong troubleshooting and self-starter

What You Will Learn In This Role:

• Design and optimization of IT Mfg. Infrastructure


• Exposure to OT technologies, applications, and other emerging technology


• Work under minor supervision

Compensation:

Compensation offered to prospective Team Members has taken internal equity into consideration and can vary depending on a positions’ location. The final agreed upon wage may vary based on the job-related knowledge, skills, and experience of the individual.

• Competitive annual salary


• Bonus plan designed to recognize company performance and individual contributions


• Comprehensive health and welfare benefits


• Company matching 401(k) contributions


• Paid time off including annual leave, paid sick time and holidays


• Extensive opportunities for training, development, and career growth

At Mark Anthony, we exist to Unearth the Extraordinary:

Our Purpose is not just a statement; it is a call to action that binds us together and ignites our passion for making a difference. It is the driving force behind why we do what we do every single day, connecting our global organization across all business units, roles, and locations. We are:

Best in Our Craft
We set the standard with a pursuit of excellence that can be found in everything from our products and processes to our plants and people.​

Ambitiously Curious
We stay curious, dreaming big and navigating the unknown with an enduring belief in better.​​

Made With Humility
We bring humility, authenticity, fun, and support to every collaboration and celebrate wins as a team.

Daringly Disruptive
We disrupt the status quo, moving fast to seize opportunities and acting scrappy ​to stay ahead of industry giants.​