Innovation Manager

Job Description

Job Description

Description:

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence, and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing, and so is our corporate team! We’re hiring an Innovation Manager (Technology) at our corporate office in Scottsdale, AZ.

Why You’ll Love Working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

• 2+ years of experience in technology strategy, operations, or innovation roles (multifamily or real estate preferred).
• Proven success in implementing AI, automation, or workflow optimization solutions.
• Strong project management and change management skills.
• Excellent communication and ability to collaborate with executives, on-site teams, and vendors.
• Data-driven mindset with the ability to measure and report on impact.
• Ability to travel to communities throughout the Phoenix Valley as needed.

In this role, you will

• Support the development and execution of AI-based and other innovation initiatives that improve operational efficiency, resident experience, and overall business performance.
• Research and evaluate emerging technologies, specifically AI, automation, and other data tools, that may enhance company processes.
• Assist in mapping current workflows and identifying opportunities for process improvement or AI automation.
• Collaborate with cross-functional teams to gather feedback, understand operational needs, and support the implementation of new solutions.
• Help coordinate pilot programs and technology rollouts, including documentation and process standardization.
• Track and report on key performance metrics related to innovation, AI tool-related results, and process improvement initiatives.
• Stay informed on new and upcoming AI tools and automations, industry trends, proptech developments, and new tools relevant to multifamily operations.
• Support training, communication, and adoption efforts to help teams successfully implement new systems and processes.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening, which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full-time employees.