Special Credits Analyst II

Job Description

Embark on a rewarding, challenging career with our Portfolio Management Center Recovery Litigation team. Join a high-performing group focused on driving meaningful credit recoveries, making a measurable impact on our mission, and supporting your professional growth.

As a Special Credits Analyst II within Portfolio Management Collections, you will be engaged in management of a portfolio of post charge off commercial loans/lines aggregate balances up to $5MM exposure for the purpose of recovering principal balance, interest and fees. In addition, you could be required to secure and liquidate collateral and initiate or continue litigation activity.

Job responsibilities

• Negotiate satisfactory repayment schedules, settlements and liquidates remaining collateral
• Own the litigation action and directly work with outside counsel during the process
• Execute against judgments by identifying assets and engaging counsel to secure those assets for repayment.
• Identify trends and improve processes for both the customer and the business
• Manage SBA accounts which can include repayment of the guarantee and executing against SBA required operating procedure
• Participate in depositions, mediations and attend trials
• Foster an open working environment
• Demonstrates critical thinking skills to identify the best plan of resolution

Required qualifications, capabilities, and skills

• Working knowledge of loans and lines of credit
• Strong attention to detail and multitasking skills in a fast-paced environment, with extensive experience in specialized accounts.
• Five or more years’ experience in a collection environment

Preferred qualifications, capabilities, and skills

• Some experience with commercial loan collections/loss mitigation experience
• Working knowledge of state specific statutes regarding collections, litigation and bankruptcy
• Working knowledge of commercial loan documentation, security agreements, guaranties, and SBA
• Bachelor's degree or equivalent work experience
• Ability to work independently and in a team environment, prioritizing work to ensure efficiency.
• Excellent oral and written communication skills, with a strong focus on customer service.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.