Vice President of eCommerce
- Own Shopify storefront revenue, conversion rate, revenue per visitor, and average order value
- Architect and optimize the digital customer journey from first visit through purchase
- Lead rigorous A/B testing programs across landing pages, product pages, checkout flows, and funnel experiences
- Partner with paid media leadership to optimize traffic-to-revenue conversion across campaigns and landing experiences
- Own digital merchandising strategy including bundles, cross-sells, upsells, and product collections
- Optimize how product bundles, protocols, and subscription offers are presented online
- Develop promotional and merchandising strategies that increase revenue per visitor and average order value
- Own online subscription conversion, renewal rates, and subscriber lifetime value
- Optimize subscription enrollment flows and retention experiences
- Partner with lifecycle marketing to align on-site messaging with retention and engagement campaigns
- Oversee Amazon marketplace performance including agency relationships, advertising strategy, and listing optimization
- Own the Amazon P&L including PPC spend, ROAS, and category rankings
- Implement brand defense strategies for branded search and competitive positioning
- Evaluate expansion opportunities to additional digital marketplaces
- Own the Shopify Plus technology stack and eCommerce roadmap
- Manage integrations, applications, and infrastructure powering the digital storefront
- Build or oversee the development of dashboards connecting site performance to revenue outcomes
- Establish attribution frameworks connecting marketing channels to revenue performance
- Strong commercial instinct for identifying opportunities that drive meaningful digital revenue growth across the customer journey
- Demonstrates sound judgment when prioritizing digital initiatives, focusing resources on the changes most likely to produce measurable revenue impact
- Comfort operating with full accountability for digital revenue performance and the core metrics that influence eCommerce growth
- Ability to translate complex performance data into clear strategic decisions that improve digital business outcomes
- Experienced in architecting digital commerce experiences that increase conversion, customer engagement, and lifetime value
- Understands how to align marketing, product, and technology teams around shared digital revenue objectives
- Proven ability to build and scale high performing teams responsible for digital merchandising, marketplace performance, and site optimization
- Comfort communicating digital performance, opportunities, and strategic priorities to executive leadership
- Maintains a strong focus on balancing experimentation, speed of execution, and operational discipline while pursuing revenue growth
- 10+ years of eCommerce leadership experience with at least 5+ years owning a P&L
- Proven success scaling direct-to-consumer (DTC) revenue for health, wellness, supplement, or CPG brands preferred
- Deep expertise in Shopify Plus and digital storefront optimization
- Amazon marketplace experience including PPC, listings, and performance management
- Comfortable using GA4, Shopify analytics, and business intelligence tools
- Ability to sit, stand, and work at a computer for extended periods
- Occasional travel may be required for team collaboration, launches, or leadership meetings.
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