Franchise Hotel - General Manager

[aboutus]
The Holiday Inn Express & Suites Phoenix West - Tolleson

We are a 108-room, limited-service hotel that prides itself on efficient operations and outstanding guest experiences. This is a strong property that currently meets IHG franchise metrics and standards.

The General Manager will benefit from significant support, including sophisticated IHG Commercial Edge revenue services and a dedicated outside sales team, to drive business. If you are a leader who values stability, brand compliance, and strong team execution, this is the opportunity for you.

[daytoday]
We're on the lookout for true leaders. We need a new General Manager to take the top job and make it their own. Taking ownership of the day-to-day hotel direction, maximising financial returns, driving people development, and empowering our team to create memorable guest experiences every step along the way.

Every day is different, but you'll mostly be:
• Developing programmes and initiatives to increase team engagement and achieve performance and development goals
• Maintaining compliance with all required brand and service standards - collaborating with colleagues to exceed guest expectations
• Building relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers, and local communities
• Leading annual capital, cash flow, and sales and marketing plans to accurately forecast budgets
• Driving revenues, future profitability, and maximum return on investment

[requirements]
• Two to Five years' prior hotel management experience, or equivalent combination of education and experience
• Experience required may vary based on the size and complexity of the operation
• Must speak fluent English
• Other languages preferred

[benefits]
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life., Join us and you'll become part of our hotel family.