Operations Director/ABA Service

Job Description

Job Description

Why You’ll Love this Operations Director/ABA Job!    
We are seeking a dedicated and experienced Operations Director/ABA to oversee the daily operations of our West Valley ABA clinic.


This individual will be responsible for organizing and coordinating administration duties and office procedures. They will create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and safety.

Ultimately, the Operations Director/ABA supervises the office team and ensures the smooth running of the office to help improve company procedures and day-to-day operations. This position will work collaboratively with the team to deliver the highest quality services to our clients and their families. 

Pay : $70,000 - $75,000 

Why Axis for Autism?

• Competitive Compensation
• Medical, Dental, & Vision (Axis pays 80% of individual coverage)
• Company paid Basic Life Insurance and Short-Term Disability
• 401K Retirement Plan (Pre-Tax & ROTH)
• Generous PTO (vacation time) & PST (paid sick time)
• Paid Training with CEUs and professional development opportunities
• Productivity Incentives
• A work environment with dedicated clinical professionals who share the passion for helping the individuals we serve.
• Opportunities to grow & learn professionally/personally within the ABA field.
• Working environment that is collaborative with multidisciplinary team
• Continued growth in your career field.
• Referral bonus program

Happy lives here—people care deeply, collaborate openly, and consistently show up for one another in ways that give you a sense of belonging. When you join us, you become part of a home for hope, creating meaningful impact for families every day through compassion, commitment, and moments that truly matter. And here, you can grow your purpose with opportunities to learn, stretch, and thrive—supported by a team that celebrates your progress and believes in every step you take forward.

Ready to make a direct and lasting impact on Arizona families? Apply today for the Senior Clinical Operations Manager. Responsibilities

• Oversee team member scheduling: including track patient availability, track employee availability, and track important variables for scheduling (medical needs, specific training for staff needed, severity of patient, ability of employee). 
• Cover breaks and lunches with set scheduling [Manage callouts and PTO for employees (related to schedule only). Manage callouts and coverage needs for patients (related to schedule only)]. 
• Manage Grievances (phone calls and in person). 
• Manage new employee schedule (review new hire weekly schedule and confirm with HR that we have technology, space, and management (non-HR) point of contact for first day in place and scheduled). 
• Meets site adherence to policies and procedures 
• Demonstrates ability to communicate clearly, both orally and in writing, to ensure understanding by all affected individuals. 
• Complies fully with all medical records and information privacy regulations, local, state, and federal. 
• Single Case Agreement Management administration. 
• Maintains consistent alignment with our mission. 
• Demonstrates ability to regularly change priorities to accomplish all critical tasks and responsibilities. 
• Participates regularly in staff meetings. 
• Performs other special projects and duties as necessary and requested. 
• Maintains continually updated knowledge of all aspects of client service and best practices. 
• Comfort with public speaking (e.g., community meetings). 
• Strong organizational skills, careful about details, thorough in completing tasks, ability to meet deadlines, and persistent in pursuit of goals. 
• The ability to use sound and accurate judgement and think creatively to resolve complex problems and the ability to multi-task under tight deadlines. 
• Works collaboratively and productively within and across the department. 
• Completes all work responsibilities with very high accuracy and without constant supervision.

Required Skills

• Minimum of 2 years of administrative experience within a highly professional environment. 
• Two to three years of management experience required. 
• High school diploma with further education preferred on behavioral health topics from an accredited university or educational institution. 
• Previous experience within behavioral health environment. 
• Professional scheduling experience is required. 
• Experience in ABA is a plus. 
• Comfortable with changing priorities in a fast-paced environment. 
• Ability to manage multiple projects and priorities simultaneously. 
• Ability to work independently, pay attention to detail and meet established deadlines. 
• Demonstrated ability to ensure adherence to ethical and legal compliance programs. 
• Excellent written and oral communication skills. 
• Proficient in the use of Microsoft Office including, Word, Power Point, Excel and Outlook. 
• Demonstrated ability to relate to and work with diverse backgrounds, human capabilities and limitations, and cultures.