Logistics Account Specialist

Job Title: Account Specialist Job Description The Enterprise Special Services team is rapidly expanding and is in search of a highly skilled and motivated Account Specialist to enhance the shipper experience for vendors and sellers utilizing Amazon Inbound Transportation. As our company continues to innovate within the transportation and logistics sectors, we are committed to evaluating shipper defects within our current network and driving improvements through shipper coaching and performance management. In this role, you will work directly with shippers to devise solutions and take action to enhance shipper performance metrics. Responsibilities + Monitor, verify, and present data daily. + Overcome transportation disruptions and other barriers in real time. + Identify transportation defect root causes. + Maintain daily logs on assigned shippers. + Lead weekly calls with assigned shippers. + Lead Daily Business Review Stand up calls. Essential Skills + 2 years of experience in Logistics, Supply Chain, or similar fields preferred. + Understanding of basic data analytical skills. + Experience in writing documents on topics such as process improvement proposals. + Entry-level knowledge of MS Excel; familiarity with Excel spreadsheets and ability to navigate and interpret data. + Strong interpersonal and customer service skills. Additional Skills & Qualifications + Good relationship building skills and effective communication. + Strong organizational abilities and problem-solving skills. + Technical skills in transportation, intermodal, and supply chain. + Experience in industries such as party planning, event coordination, real estate, sales, or restaurants is advantageous. Work Environment The team is fully remote, offering flexibility and support to help you hit the ground running. You will have the opportunity to work with some of our top customers, providing a great chance to get your foot in the door for full-time employment conversion. Job Type & Location This is a Contract to Hire position based out of Tempe, AZ. Pay and Benefits The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tempe,AZ. Application Deadline This position is anticipated to close on Nov 28, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.