Google Gemini Specialist Leader
Required
- Minimum of 8+ years of overall experience, to include a minimum of 5 years of enterprise, full-life cycle in Architecture in the professional IT/Software Development services industry
- Minimum of two years hands-on/end-to-end delivery with GCP Gemini Enterprise for Customer Experience (GECX; formerly Customer Engagement Suite or CES)
- At least two years experience with GECX Self-service with Conversational Agents (formerly Dialogflow CX), GECX Agent Assist or GECX Quality AI, Conversational Insights, Big Query & Looker for contact center performance analytics for end-to-end delivery experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
- A Bachelor's degree (BS or BA)
Preferred
- Master's/advanced degree in the area of specialization
- Experience with Five9 and Genesys
- Experience carrying a business development quota for consulting work, ramping up pursuit teams and leading business development pursuits end-to-end.
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