Tier 1 IT Specialist

Description Robert Half's client in Mesa, Arizona is seeking a Tier 1 IT Specialist. This is a contract to hire, onsite (Mesa) job opportunity. In this role, you will be a critical member of a complex IT organization responsible for deploying, maintaining, and optimizing critical IT platforms and systems. You will be challenged to think creatively and solve complex software and networking integration problems. You will work cross functionally with production experts, software engineers, and machining specialists to develop novel solutions working toward fully automated factories. What You'll Do + Maintain and troubleshoot our fleet of physical endpoints for workers in our factories, remote offices, and devices embedded inside machining equipment + Be the first line of defense providing help desk support for employees + Implement and administer a mixed operating system environment + Work closely with Information Security and DevOps to ensure optimal IT systems and platforms to support ongoing organization growth + Collaborate with technical teams and leaders to implement IT practices and standards + Document configurations, and procedures, and maintain an up-to-date inventory of network devices and software at Hadrian factories + Implement and administer business and collaboration platforms such as Microsoft 365, Confluence, Jira, engineering software, etc. + Get to build alongside an incredible team of software engineers, mechanical engineers, operators, and the best machinists/CAM programmers in the world Requirements What We're Looking For + Skilled at administering and maintaining business platforms such as Google, Microsoft 365, Atlassian, etc. + Experienced working with cloud and Software-as-a-Service providers + Adept at supporting all endpoint operating systems and related hardware (Windows 10/11, Mac OS, Linux, iOS, Android) + Experienced with Microsoft Active Directory, and Entra ID administration + Capable of creating documentation to illustrate designs and help new and existing hires understand how our networks, platforms, and services work + Excellent written and verbal communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders + Ability to work independently as well as part of a team, and manage multiple projects simultaneously in a fast-paced environment + Are self-motivated and eager to get hands-on and tackle challenges independently while working collaboratively toward identified objectives + Take responsibility and ownership finding solutions no matter what + Are excited to work in a fast-paced environment with high-stakes and quick iteration cycles + Good understanding of ITIL framework and principles What Will Set You Apart + Knowledge of automating tasks using Powershell, Bash, Python, or similar tools + Proficient with Networking switches (Cisco, Fortinet, SonicWall, or similar) + Experience with regulatory frameworks (CMMC, NIST 800-171) Technology Doesn't Change the World, People Do.® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .