CCBCHC Coordinator

Terros Health is pleased to share an exciting and rewarding opportunity for a CCBHC Coordinator role working at our 27th Ave Health Center in Phoenix, AZ . Reporting to the Health Center Director, the ideal individuals are flexible, compassionate and professional. If you enjoy working with individuals during some of the most vulnerable times of their lives, this may be just the opportunity you’ve been seeking.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than five decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

Our programs are accessible and focus on the whole person including: primary care, nutrition, counseling and groups sessions, addiction treatment, children’s services, housing, and pharmacies. Our staff possesses great service and administrative skill sets and in-depth knowledge of patient care that complement the whole person and circle of care. Along with great benefits, continuous training, and a welcoming environment, we offer the opportunity for you to grow in your career with Terros Health.

Terros Health is hiring a CCBHC Coordinator at our 27th Ave location in Phoenix, AZ.

Location: 3864 N 27th Ave, Phoenix, AZ 85017

Schedule : Full-time

Monday - Friday, 8:00am - 5:00pm

Full Benefits, Including 401K, and Generous PTO/PST (4+ weeks/yr.)

Additional Language Differential Pay Available!

Position Summary: The CCBHC Program Coordinator is responsible for supporting the implementation, coordination, and ongoing operations of the Certified Community Behavioral Health Clinic (CCBHC) program. This role ensures alignment with grant requirements, regulatory standards, and organizational goals. This position plays a key role in program oversight, data collection and validation, compliance monitoring, and quality improvement efforts. The CCBHC Program Coordinator partners with clinical, operational, and leadership teams to support program fidelity, reporting accuracy, and continuous improvement, while providing training and technical assistance to staff.

Duties Include

• Coordinates daily CCBHC program activities in collaboration with clinical leadership, operations, and grant stakeholders
• Supports implementation of grant objectives, timelines, and deliverables
• Facilitates communication across multidisciplinary teams to ensure program alignment and execution
• Conducts audits of clinical documentation and patient records to ensure compliance with CCBHC standards and grant requirements
• Monitors adherence to program fidelity standards and identify areas of risk or improvement
• Supports development and implementation of corrective action and process improvement plans
• Coordinates collection, tracking, and validation of client-level data (baseline, reassessment, annual measures) in alignment with CCBHC reporting requirements
• Prepares and distributes regular reports and dashboards summarizing audit findings, trends, and key performance indicators
• Partners with program evaluators and leadership to monitor progress toward grant goals

Benefits & Wellness

• Multiple medical plans - including a no premium plan for employees and their families
• Multiple dental plans - including orthodontia
• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
• 4 Weeks of paid time off in the first year
• Wellness program
• Pet Insurance
• Group life and disability insurance
• Employee Assistance Program for the Whole Family
• Personal and family mental and physical health access
• Professional growth & development - including scholarships, clinical supervision, and CEUs
• Tuition discounts with GCU and The University of Phoenix
• Working Advantage - Employee perks and discounts
  • Gym memberships
  • Car rentals
  • Flights, hotels, movies and more
• Bilingual pay differential

• A minimum of High School diploma or GED; bachelor’s degree preferred
• Minimum 3 years of experience in behavioral health, healthcare operations, or program coordination
• Experience with grants, compliance, or quality improvement preferred
• Strong analytical and organizational skills with attention to detail
• Ability to interpret data, identify trends, and support quality improvement efforts
• Effective communication skills with a collaborative, non-judgmental approach
• Proficiency in Electronic Health Records (NextGen preferred), Microsoft Office and data tracking and reporting tools
• Must have a valid Arizona driver’s license, be 21 years of age with a minimum of 3 years driving experience, and meet requirements of Terros Health’s driving policy
• Must successfully pass a TB screening and criminal background check
• Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.