Mortgage Loan Processor; BR 23 - Gilbert; 10.2.2025
- Identify customer needs, explore all options, and suggest different types of loans. Review files for completeness and accuracy.
- Verify accuracy of system input.
- Analyze file for program applicability.
- Review necessary documentation, such as income and asset documentation, credit report, verifications, appraisal report, preliminary title report, etc.
- Follow up with clients to request additional documents as needed or to clarify important points.
- Provide status updates to loan officers, borrowers, and agents.
- Remain up to speed regarding lending and other financial services.
- Coordinate all aspects of submission to underwriting, documentation requests and satisfaction of closing/funding conditions. Coordinate closings as needed.
- Submit files in a timely manner in accordance with company standards.
- Review pre-audit HUD-1 to ensure accuracy. Work with loan officer and title companies to resolve any discrepancies prior to closing.
- Prioritize workflow to ensure time sensitive files are handled in proper order.
- Assure compliance with all regulatory and governmental standards, guidelines, rules and regulations with all regulatory authorities, federal or state ordinances and administrative regulations and statues.
- Forge trust relationship and enhance customer dedication.
- Ensures confidentiality of bank and customer information.
- Performs other duties as assigned.
- Preferably 5 years or more processing conventional, VA and FHA loans.
- Encompass experience preferred.
- Post TRID knowledge required.
- Comprehension of direct/indirect lending procedures.
- In-depth understanding of relevant rules and regulations.
- Strong organization skills and detail oriented.
- Excellent communication and sales skills.
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