ServiceNow System Administrator
Job Description
Job Description
We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support and implementation experience. The ideal candidate will have hands-on experience with ServiceNow administration, configuration, maintenance, and CMDB knowledge. Strong verbal and written communication skills are critical in this role due to the dynamic nature of collaborations with our internal teams, leaders, customers, stakeholders, vendors, and external teams.
Key Job Functions:
- Proactive Operations and Environment Maintenance
- Develop and configure ad-hoc ServiceNow enhancements/configurations
- Own issues and bring them to resolution as quickly as possible while providing proactive updates
- Strong communication skills
- Support architecture of platform and work with teams for implementation of tools and plugins
- Define KPIs for and monitor CMDB data quality
- Finding solutions from previous cases using the Knowledge Base
- Ensure ADO tickets are properly updated and asset management system is properly updated.
- Create clear and concise technical and process documentation
- Be proactive in taking ownership of tasks and managing them through completion and knowing when to ask for help
- Flexibility to learn new technologies and quickly adapt.
- Other duties as assigned.
Key Job Functions:
- Strong knowledge of ServiceNow
- Strong Knowledge of Office products
- Strong Understanding of CMDB management
- Understanding of Active Directory
- Understanding of Discovery Tools (Discovery and SCCM)
- Understanding of ADO
- Basic analytical and problem-solving skills
- Strong interpersonal skills to interact with clients and team members
- Strong organizational skills
- Strong communication skills
- Ability to work independently but also in a team environment
- College degree or equivalent combination of education and experience
- Experience with end user services, information technology or related field preferred
Recommended Jobs
Human Resources Generalist
OEM Logistics, LLC was founded in January 2023 by two industry veterans with a proven track record of success identifying outside the box niche solutions that address the supply chain challenges withi…
Travel Nurse RN - Labor & Delivery - $2,184 to $2,363 per week in Payson, AZ
Registered Nurse (RN) | Labor & Delivery Location: Payson, AZ Agency: Host Healthcare Pay: $2,184 to $2,363 per week Shift Information: Nights Contract Duration: 13 Weeks …
Observability Engineer
Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cuttin…
Physician Assistant-Occupational Medicine
Keep Your Colleagues Healthy! Occupational Medicine Advanced Practice Provider - East and West Valley Opportunities Available JUST APPROVED! 5K Sign On Bonus! Banner Occupational Health and We…
Territory Manager
Summary:: The Territory Manager develops and expands a business and territory plan that includes markets, key and target accounts. Understands core strengths, weaknesses and the market share in assig…
Occupational Therapist School Setting in Patagonia, AZ
Job Description Job Description Master's degree in Occupational Therapy, active Occupational Therapist license and 1+ year of Occupational Therapy experience required. Applicants who do not meet …
Retail Display Installer - Technology
Job Type: Per Required Need Work Location: Market - SS - AZ - Phoenix Overview: Retail Display Installer – Technology _ Location: Travel up to 90 miles from home, on average | Paid…
Recruiter
&##128205; Location: Downtown Austin, TX or Old Town Scottsdale, AZ (In-Office) &##128188; Type: Full-time &##128176; Compensation: Competitive salary + equity + premium benefits Let’s be hone…
Direct Support Professional - Phoenix ($17/hr)
Direct Support Professional (DSP) Full-Time and Part-Time Guild Care Group is actively hiring dependable Direct Support Professionals to support young adults with developmental disabilities in…
Maintenance Technician, Facilities
Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived li…