ServiceNow System Administrator
Job Description
Job Description
We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support and implementation experience. The ideal candidate will have hands-on experience with ServiceNow administration, configuration, maintenance, and CMDB knowledge. Strong verbal and written communication skills are critical in this role due to the dynamic nature of collaborations with our internal teams, leaders, customers, stakeholders, vendors, and external teams.
Key Job Functions:
- Proactive Operations and Environment Maintenance
- Develop and configure ad-hoc ServiceNow enhancements/configurations
- Own issues and bring them to resolution as quickly as possible while providing proactive updates
- Strong communication skills
- Support architecture of platform and work with teams for implementation of tools and plugins
- Define KPIs for and monitor CMDB data quality
- Finding solutions from previous cases using the Knowledge Base
- Ensure ADO tickets are properly updated and asset management system is properly updated.
- Create clear and concise technical and process documentation
- Be proactive in taking ownership of tasks and managing them through completion and knowing when to ask for help
- Flexibility to learn new technologies and quickly adapt.
- Other duties as assigned.
Key Job Functions:
- Strong knowledge of ServiceNow
- Strong Knowledge of Office products
- Strong Understanding of CMDB management
- Understanding of Active Directory
- Understanding of Discovery Tools (Discovery and SCCM)
- Understanding of ADO
- Basic analytical and problem-solving skills
- Strong interpersonal skills to interact with clients and team members
- Strong organizational skills
- Strong communication skills
- Ability to work independently but also in a team environment
- College degree or equivalent combination of education and experience
- Experience with end user services, information technology or related field preferred
Recommended Jobs
Part-Time Front Desk Coordinator (Friday, Saturday, Sunday )
Job Description Job Description Front Desk Coordinator – Part Time Locations: 245 E Bell Rd Suite #5, Phoenix, AZ 85022 Schedule: Friday: 9:30am - 7pm, Saturday, Sunday: 9:30am - 5pm (…
Vice President, Sales Executive - Alliance & Ecosystem Monetization
The Vice President, Alliance & Ecosystem Monetization is responsible for defining and operationalizing the monetization strategy for Deloitte's Preferred Partner Program. This executive creates the co…
Associate Director - Cost Manager / Quantity Surveyor - Construction Management
Job Description Job Description Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clien…
Senior Project Manager, Municipal
Job Description Job Description:\n\nDescription: Since 1980, CobbFendley has been committed to providing innovative engineering and surveying solutions with the goal of bettering communities. Our …
Shop Fitter/Welder
Job Description Job Description Resolute Performance Iron is currently looking for structural fitters. General responsibilities and qualifications listed below. Shop Fitter/Welder Scope and …
Behavioral Health Receptionist
Job Description Job Description Description: Behavioral Health Receptionist Entune Behavioral Health is seeking a Receptionist for our outpatient behavioral health clinic in Tucson, AZ. Ent…
Private Jet Advisor - Experienced Charter Sales Broker (Remote)
Job Description Job Description Description Are you an elite sales professional looking to elevate your career in the competitive world of private aviation? Silver Air Private Jets is expanding,…
Project Engineer
Project Engineer – Mission Critical Construction (Data Center) Location: West Texas (Relocation Required) We are seeking a driven Project Engineer to support the delivery of a ground-up, large-sca…
Law Firm Administrator
Job Description Job Description At Neeley Law, we're redefining the attorney-client experience by providing outstanding legal services with a personal touch. As a Law Firm Administrator, you'll p…
FLEET PORTER
Job Description Job Description Description: The primary purpose of this position is to keep all areas of the dealership clean, wash and park vehicles, pick-up and delivery. Requirements:…