Mini Bar Lead

Job Description

Job Description

Description:

Job Summary:

As a Mini Bar Lead, you will play a key role in ensuring our guests have a well-stocked and inviting mini bar experience. You’ll be responsible for the upkeep, stocking, and organization of mini bars in guest rooms, ensuring accuracy in billing and inventory. Your attention to detail and commitment to providing excellent service will enhance the overall guest experience.

What You’ll Do

• Restock mini bars daily, ensuring all items are fresh, well-presented, and in compliance with inventory levels.
• Conduct daily inventory checks of mini bars in guest rooms, replenishing items as needed.
• Ensure accurate billing by reporting consumption via the hotel's system.
• Maintain cleanliness and organization of the mini bar storage areas.
• Ensure all mini bar items comply with food safety standards.
• Respond promptly to guest requests related to the mini bar and maintain a friendly, professional demeanor.
• Report any maintenance issues with mini bar equipment or guest room refrigerators.
• Take on additional duties as assigned by management to support the smooth operation of the hotel.

What You Bring

• Prior experience in a hospitality role is preferred but not required.
• Strong attention to detail and organizational skills.
• Ability to manage time effectively and work independently.
• Excellent communication skills with a focus on guest satisfaction.
• Flexibility to work varying shifts, including weekends and holidays.
• Ability to lift and carry up to 25 pounds regularly.

JOIN HCW HOSPITALITY

At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that’s committed to making every moment count.

Build your future with us at HCW Hospitality, where excellence isn’t just expected—it’s celebrated. We’re an equal opportunity employer, committed to fostering an inclusive and diverse workplace.