Director, Practice Operations

Job Description

Job Description

Company Description

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.

The Director, Practice Operations is responsible for the Profitabilty (P/L) of the assigned operating units,
which includes the operating units performance in Value Based Care. The Directors relationship skills
are used to influence behavior of clinicians and practice administrative personnel in order to drive
performance results, and for overseeing the Performance Management, Integration, and Training teams.
The Director takes ownership in growing the region in terms of volume in collections, patient demand and
count of affiliated physicians. The Director uses critical thinking skills to solve problems, navigate
complex interpersonal relationships and create strategic objectives to add value to affiliated physician
practices and Privia Health.

• In coordination with the applicable teams, lead out on standing up processes and making key decisions to define the structure for the market.

• Oversee management of assigned geography of affiliated physician practices in partnership with Sr. Vice President & General Manager.

• Takes initiatives to execute on market growth. Work collaboratively Growth Dept and lead applicable teams to execute on supporting market growth and strategy

• Thinks strategically and is forward thinking to add value to affiliated physicians and their practices.

• Manage Performance Management, Implementation and Training team members for assigned geography

• Manage the end-to-end relationship of a client in Privia, from sales to implementation to performance management

• Identify areas of opportunity for improvements by leading out on Monthly Operating Review meetings that review sales, financial & clinical KPI metrics for the operating units.

• Facilitate the transformational journey for all the physician practices in the region from Fee-For-Service to Value-Based Care

• Present and report out in formal market meetings like board meetings, physician leadership meetings and town halls.

• Manage the end-to-end relationship of a client in Privia, from sales to implementation to performance management

• Facilitate the transformational journey for all the physician practices in the region from Fee-For-Service to Value-Based Care

• Present and report out in formal market meetings like board meetings, physician leadership meetings and town halls.

• Perform other duties as assigned

• Bachelor’s degree preferred. Healthcare Master’s or MBA highly preferred OR Equivalent Relevant Experience

• 8+ years healthcare experience required; working with physicians and medical group staff preferred

• Experience establishing operational processes and teams for a new business model preferred

• Experience managing a team to achieve individual and shared goals

• Quantitatively and financially focused; must know how to set appropriate KPI metric goals and hold teams accountable to reaching those goals, must be able to manage a balance sheet and explain financial data

• Tech Savvy

• Successfully developed and achieved quality improvement measures in a medical field.

• Managed multiple projects while providing exceptional client service

• Must provide reliable transportation

• Must comply with HIPAA rules and regulations

The salary range for this role is $120,000 to $140,000 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 15% & restricted stock units. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

All your information will be kept confidential according to EEO guidelines.

Technical Requirements (for remote workers only, not applicable for onsite/in office work):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.