STRATEGIC ACCOUNT MANAGER

Job Description

Job Description

Description:

About GLS:

GLS Group is one of the largest parcel services providers in Europe, with a strong local presence in almost all countries across the continent. It also operates through wholly owned subsidiaries in Canada and on the USA’s West Coast within one GLS network. This allows GLS to seamlessly connect its customers and communities with millions of parcels and stories every day. GLS’ network connects its markets with high velocity and flexibility to respond to their fast-changing and dynamic nature. The company provides high quality service tailored to its customers’ needs across more than 50 countries. The GLS network consists of over 120 hubs and more than 1,600 depots, supported by more than 36,700 vans, light vehicles and walkers, and 6,400 trucks. This offers network resilience, superior flexibility, and extended reach. In 2024/25, GLS generated record revenues of 5.9 billion euros and delivered 926 million parcels across the markets. For more information, visit

Position Summary:

The strategic Account Manager is responsible for a specified geographical area. The role is uniquely positioned for an ambitious leader seeking full ownership and accountability for our services and customers within the assigned area.

The successful candidate will show a high level of ownership for their business and is adept at selling solutions with a proven ability to win new business. This person will be an eager LTL, parcel, dedicated account and logistics influencer, activator and leader with key internal and external contacts.

We are relentless in our pursuit to create a world class experience for every customer. Are you ready to join an exciting and growing organization!

• Act with resiliency in the relentless hunt for new sales opportunities.
• Take accountability for meeting sales quotas with the use of solution- and value-selling techniques tailored to customer needs.
• Develop and maintain business within existing accounts and manage complex, multi-layered solutions.
• Identify and manage pipeline of biggest, most profitable opportunities for the company.
• Prepare, present and own the bottom-up sales planning process.
• Build effective proposals and business reviews based on customer needs, consumer insights and specific decision-making criteria.
• Build strategic relationships and participate in meetings with C-level and VP-level executive decision-makers for assigned accounts.
• Collaborate with cross-functional teams to deliver success across customers and companies.
• Provide timely and accurate sales activity tracking and status updates within Salesforce.
• Work strategically with VP of Sales to deliver forecasts, identify trending opportunities / challenges and provide solution recommendations.
• Keep abreast of market, competition and industry trends that may impact client business activities or provide insight into increasing customer success.

Qualifications:

• Bachelor's degree (BA/BS), preferred
• Transportation industry experience with 2-5 years selling at the national level
• Have a book of business pertaining to the West coast
• Proven ability to navigate a matrix enterprise organization
• C-suite relationship-building experience
• Goal-oriented individual with a desire to succeed and a proven ability to take the initiative
• Exceptional verbal and written professional communication skills
• Skilled with use of Microsoft Office (Excel, Word, PowerPoint and Outlook)
• CRM experience, Salesforce.com experience a plus
• Excellent organization and presentation skills
• Excellent time management skills
• Highly energetic, motivated self-starter
• Decision-making, problem resolution and creative thinking skills
• Ability to travel 30% of time
• Must be authorized to work in the United States

EEO Commitment: GLS US Freight, Inc is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. We welcome all qualified applicants to apply to at GLS and we strive to select the best qualified applicant for each position in our organization. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. GLS complies with all laws and regulations relating to employment discrimination, and is always committed to doing what's right.