Training Coordinator

Profile

We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only).

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!

Job Summary

The Training Coordinator is responsible for supporting the planning, organization, and delivery of training programs that enhance employee skills and support organizational goals. This role supports the logistics of training sessions, coordinates with instructors and participants, and ensures smooth execution of learning initiatives. The Training Coordinator also assists with tracking training records, preparing materials, and providing administrative support to the training team. This position serves as the primary point of contact between trainers, participants, and leadership.

Education & Experience

Required:

• High School Diploma or G.E.D.
• 1 year of experience in training, human resources or program coordination
• U.S. Citizen
• Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
• Proficient with MS Office – Teams, Excel, Outlook, PowerPoint and SharePoint
• Strong organizational and time management skills with attention to detail
• Excellent communication and interpersonal skills
• Familiarity with learning management systems (LMS) and virtual training platforms
• Ability to manage multiple tasks and prioritize effectively in a fast paced environment

Preferred

• Bachelor’s degree in education, human resources, business administration, or related field preferred
• Advanced knowledge of Microsoft Office applications

Key Responsibilities

• Develops and maintains a master schedule of training sessions for all sessions delivered by TriWest Training.
• Manages training calendars and ensure timely communication of sessions.
• Schedules and administers class enrollments including monitoring participation numbers and communicating with training participants.
• Addresses participant questions on training schedules, content, or requirements, gather and review feedback after sessions, and escalate concerns or suggestions to leadership for improvement.
• Acts as primary point of contact for session scheduling and access for the training department and overall operations.
• Supports marketing activities to promote courses and programs.
• Monitors learner feedback and share insights with training leadership to improve program effectiveness.
• Facilitates the Corporate New Employee Orientation (NEO) as needed. Responsible for introducing new employees to TriWest Healthcare Alliance and specifically the Training Department.
• Regular and reliable attendance.
• Performs other duties as assigned.

Competencies

Communication / People Skills: Ability to communicate with people at different levels and backgrounds; adapt to different styles; listen critically; collaborate.

Computer Literacy: Comfortable working across multiple systems and software applications. Proficient in Microsoft Office suite, including Excel, Word SharePoint, and Teams and other relevant departmental tools

Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.

Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position.

Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.

Working Conditions

Working Conditions

• Regular and reliable attendance is required
• Extensive computer work with prolonged sitting
• Level II IT security clearance required

Company Overview

Taking Care of Our Nation’s Heroes.

It’s Who We Are. It’s What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve!

Our job is to make sure that America’s heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996.

Benefits

We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, Dental and Vision Coverage
• Paid time off
• 401(k) Retirement Savings Plan (with matching)
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
• Tuition reimbursement
• Paid volunteer time

TriWest job postings typically include a salary range, which can vary based on the specific role and location , but generally this position ranges from around $52,000 to $58,000 per year.

Equal Employment Opportunity

TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.