Market Director of People Services

Job Description

Market Director of People Services - Lake Havasu City AZ

Full time permanent onsite role.

Salary - $110000 to $126000/ year

Sign-on bonus $10k-$15k

Must-Haves
Prior experience in a Human Resources director role

At least four years professional human resources experience within a healthcare setting

Employee relations experience

Nice-To-Haves
Prior human resources experience working in a hospital / acute care setting

Position Summary:

Directs the departments activities and resources to achieve departmental and organizational objectives.

FLSA: Exempt

ESSENTIAL FUNCTIONS:

• To perform this job an individual must perform each essential function satisfactorily with or without a reasonable accommodation.
• Develops and implements departmental goals plans and standards consistent with the clinical
• administrative legal and ethical requirements/objectives of the organization.
• Directs and evaluates departmental operations including patient care delivery information technologies service level determination and complaint management to achieve performance and quality control objectives.
• Plans and monitors staffing activities including hiring orienting evaluating disciplinary actions and continuing education initiatives.
• Prepares monitors and evaluates departmental budgets and ensures that the department operates in compliance with allocated funding.
• Coordinates and directs internal/external audits.
• Creates and fosters an environment that encourages professional growth.
• Ensures department stays focused on their important role in the continuum of care.
• Regular and reliable attendance.
• Perform other duties as assigned.

Additional Information:

• Position serves both internal co-workers and external customers clients patients contractors and vendors.
• Access to and/or works with sensitive and/or confidential information.
• Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g. HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.
  
  

SUPERVISORY RESPONSIBILITIES:

Manage the work of others including planning assigning scheduling and reviewing work ensures quality standards.
Responsible for hiring terminating training and developing reviewing performance and administering corrective action for staff.

Minimum Qualifications:

Education:

Bachelors Degree in related field preferred
Applicable work experience may be used in lieu of education

Experience:

Must have at least four years of professional Human Resources experience within a healthcare setting

Skills:

• Business Mathematical Skills -- Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. Ability to compute rates ratios and percentages and to draw and interpret graphs.
• Moderate Computer Skills -- Frequent use of electronic mail word processing data entry spreadsheets graphics etc. Ability to create maintain and incorporate simple functions into documents spreadsheets databases and presentations to support business objectives.
• Complex Communication -- Frequently communicates complex information and interacts with management. Can present resolve and address delicate situations. Can motivate and persuade others.
• Varied Business Problems -- Problems are varied and complex requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills general precedent and practices.
• Department Specific -- Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department.
• Functional Independent Judgement -- Provides and sets goals and priorities for functional area. May make recommendations for department policies practices and programs. Makes decisions for and/or resolves problems for others.
• Project Planning/Organization -- Handle multiple projects simultaneously including task delegation project over-sight and resource allocation.

PHYSICAL AND MENTAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.
While performing the duties of this job the employee is occasionally required to stand; walk; sit for extended pe-riods of time; use hands to finger handle or feel objects tools or controls; reach with hands and arms; climb stairs; balance; stoop kneel bend crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.



WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:

Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.
Works in well-lit ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts.
In hospital environment may be exposed to hazards and unusual elements which may include but are not limited to bloodborne pathogens and / or contagious illnesses toxic chemicals and biohazardous materials which may require extensive safety precautions and the use of protective equipment.
Noise level in the work environment is typical for an office and/or hospital environment.
Minimum overnight travel (up to 10%) by land and/or air.



Screening Questions

Do you have prior employee relations experience in a healthcare setting

Have you previously held a People Services Director / Human Resources Director position

The position will oversee two hospitals and have 2 full-time and 1 part-time direct reports