Lead Test & Measures Analyst
Our Finance team ensure we are accountable and on track to company strategies. Their responsibilities include forecasting, in-season management, and analysis across business units. From sales and margin to operations and expenses, our Finance team provides consistent, accurate information to cross-functional partners to support PetSmart's growth initiatives.
About the LocationCollaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart’s Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you’ll be part of an engaging and supportive environment designed to help you and our teams thrive.
About the JobPosition Summary
The Lead Test & Measures Analyst plays a critical role in shaping PetSmart’s business and strategy by designing, executing, and reporting on in-store tests that drive high-impact decisions across the organization. This role not only ensures leaders have the right insights to make go/no-go calls on major initiatives, but also supports broader corporate strategy through financial modeling, business case development, and market research. This position is highly tactical and analytical, requiring disciplined methodology, strong problem-solving skills, and clear communication. As an individual contributor, the Lead Analyst partners cross-functionally and leverages influence to ensure insights translate into actionable outcomes that advance both testing rigor and strategic priorities.
Key Responsibilities
Test Design & Execution
- Own the design methodology for in-store tests, applying standardized best practices to ensure valid, reliable results.
- Partner with all areas of the organization to define hypotheses, KPIs, and success criteria for test initiatives.
- Leverage APT Test & Learn to structure and manage control vs. test groups, ensuring robust test setups.
Analytics & Reporting
- Analyze test results to evaluate business impact, identify risks, and recommend next steps.
- Deliver monthly updates to leadership, including:
- Comprehensive result readouts for all active tests
- A test status update deck summarizing progress and insights
- Field reporting for awareness of active and upcoming tests
- Ensure clarity, rigor, and transparency in reporting to build trust with business partners.
Business Impact & Influence
- Provide insights on initiatives spanning various categories including pricing, promotions, merchandising resets, and store operations.
- Deliver actionable recommendations that influence whether initiatives move forward to large-scale rollouts.
Collaboration & Partnership
- Build trust with business partners by helping them shape testable ideas and interpret results.
- Educate and influence stakeholders on test-and-learn best practices while balancing speed with rigor.
Strategic Support
- Support corporate strategy initiatives through financial modeling, business case creation and ad-hoc market research.
Qualifications
- Bachelor’s degree in Business, Economics, Statistics, or related field.
- 5+ years of analytics, finance, merchandise planning or test-and-learn experience (retail preferred).
- Proficiency with Excel, and PowerPoint; APT Test & Learn a plus.
- Strong problem-solving and critical-thinking skills with attention to detail.
- Effective communicator able to translate analytics into clear business recommendations.
- Proven ability to manage multiple initiatives and stakeholders simultaneously.
- Financial modelling capabilities
Success Measures
- High engagement from business partners in test-and-learn process.
- Strong partner trust in the accuracy and quality of results.
- Quality of analytics prioritized, with timely delivery supporting business decision-making.
At PetSmart, we work hard to create a culture where and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.
Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.
Our home office offers outstanding amenities in a fun and rewarding workplace including:
- Pet friendly environment, bring your pets to work!
- On-site Dog Park
- “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
- “Sit & Stay” Café serving fresh breakfast and lunch options
- On-site coffee bar
- “Lil’ Paws” learning center and onsite daycare facility (associate paid)
- Volunteer events with PetSmart Charities
- Learn more about #Life A tPetSmart here:
- Check out Associate stories and share in some celebrations at PetSmart:
- Explore PetSmart Benefits here:
- If you don't already live in the Phoenix area here's a guide to the area:
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.
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