Patient Experience Coordinator - Scottsdale Private Practice
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
Do you thrive in a fast-paced environment where making others feel seen, heard, and cared for is just part of your DNA? Are you ready to join a growth-minded dental practice where your talents dont just matterthey shine ? At Alpers Family and Cosmetic Dentistry, we believe the right person in the right role can elevate everything. Thats why were looking for more than just a treatment coordinatorwere looking for someone who lights up when connecting with others, thrives on organization, and loves being part of a high-trust, high-performance culture. If thats you, then stop scrolling. This could be the next big move in your career! About Us
Were a growing private dental practice just north of Old Town Scottsdalewhere cutting-edge care meets a team that truly enjoys working together. Our environment is built on:
- No-drama team dynamics
- Ownership over roles
- A growth mindset
- Unmatched patient experience
As Treatment & Patient Care Coordinator, youll be both the welcoming front line of the practice.
- Be the first and best impressionon the phone and in person
- Problem-solve like a pro when things get busy or messy
- Translate treatment plans into clear, confident conversations
- Execute systems and SOPs to keep the practice humming
- Work closely with the dentist and team to align with the bigger vision
- Keep the schedule flowing (even on those tricky days)
- High-energy, outgoing, and naturally wired to connect with others
- Confident multitasker who thrives in fast-paced environments
- Independent and self-startingno hand-holding needed
- Great under pressure, resilient, and cool-headed
- Communicates with clarity, kindness, and professionalism
- Obsessed with follow-through and execution
- Open-minded and adaptable (super rigid folks wont thrive here)
- 2+ years of working in a dental practice
- Strong organizational and tech skills
- Ability to bring energy to the team and inspire others to step up
- Elevated patient experience (from just fine to raving fan )
- Executed systems that support growthnot chaos
- A team that feels supported and energized because you bring consistency, clarity, and care to every interaction
- KPIs that arent just trackedbut improved, together
- New patient conversions and scheduled treatmentbecause of your ability to connect with, follow-up with and care for our patients
- A culture where people want to stay, learn, and do their bestbecause working alongside you makes the day better
- PTO that youll actually take
- Paid holidays
- 401K with matching
- Health insurance
- Performance-based bonuses
- Ongoing CE and professional development
- Family discounts on care
- Coffee, birthdays, winsand regular reasons to celebrate
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