Dental Office Manager

Caffall Dental Care
Mesa, AZ

Job Description

Job Description

Job Title: Dental Office Manager

About Us:
We're a family-owned practice focused on general dentistry and committed to providing exceptional care. Our mission is to help our patient retain their teeth for life whenever possible. We follow a set of core values that emphasize teamwork, integrity, and delivering the highest quality dental care.

Position Overview:
We are seeking a highly organized and motivated Dental Office Manager to oversee the daily operations of our dental practice. The ideal candidate will play a crucial role in ensuring a smooth, efficient, and patient-focused office environment. This position requires strong leadership skills, exceptional communication abilities, and a thorough understanding of dental office procedures and regulations.

Key Responsibilities:
- Manage day-to-day operations of the dental office, including front desk activities, patient scheduling, billing, and insurance verification.
- Supervise and train administrative staff, dental assistants, and dental hygienists to ensure the highest level of patient care.
- Develop and implement office policies and procedures to improve efficiency and enhance patient experience.
- Oversee financial operations including budgeting, accounting, and inventory management.
- Ensure compliance with all dental and healthcare regulations and maintain patient confidentiality.
- Maintain positive patient relationships and address any concerns or complaints in a professional manner.
- Monitor and improve office productivity and workflow, identifying areas for improvement.
- Coordinate with dental providers to ensure effective communication and collaboration within the team.
- Maintain a welcoming environment for patients and visitors, ensuring cleanliness and organization of the office.
- Handle marketing efforts and community outreach to promote the dental practice and attract new patients.

Qualifications:
- High school diploma or equivalent; Associate’s or Bachelor’s degree in healthcare administration, business management, or a related field preferred.
- Previous experience in a dental office or healthcare management role is required (3-5 years preferred).
- Strong understanding of dental terminology, procedures, and office protocols.
- Proficient in dental practice management software (e.g., Dentrix Ascend ) and Microsoft Office Suite.
- Excellent interpersonal and communication skills, both verbal and written.
- Proven leadership and team management abilities.
- Strong problem-solving skills and attention to detail.
- Ability to multitask and thrive in a fast-paced environment.

What We Offer:
- Competitive salary and benefits package, including health insurance and retirement plans.
- Opportunities for professional development and continuing education.
- A supportive team environment and a positive workplace culture.
- Flexible scheduling options.

How to Apply:
If you are an experienced Dental Office Manager looking to join a dynamic team committed to patient care and excellence, please submit your resume and a cover letter. We look forward to hearing from you!

Posted 2025-07-23

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