Senior Business Systems Analyst

Job Description

Job Description

COMPANY DESCRIPTION

At AirLife, we are dedicated to improving the quality of every breath. Excellence with Every Breath is not just a tag line, but the way we work and take care of our customers. With a mindset to evolve, innovate, and grow, we are a premier manufacturer of the highest-quality and market-leading breathing consumables. This growth philosophy has positioned us to increase our global footprint and business reach, impacting even more people around the world. Our expanding family of the most trusted brands offers a product portfolio that spans the continuum of care from first responder to home care, with safety, patient comfort, and clinical performance in mind. Collective expertise allows us to provide quality products and experiences to our patients, customers, and our people. Our values of Customer first, Differentiate with our People, Bias for Action, Continuous Improvement and Accountability define who we are and how we work. Join us!

POSITION SUMMARY

The Sr. Business System Analyst will be responsible for all aspects of business applications and software administration.

POSITION QUALIFICATIONS

Knowledge, Skills, & Abilities:

• ERP Application Implementation, Configuration, & Support Experience.
• Infios (formerly Koerber) GP Collect WMS / or other WMS experience in a retail / distribution or medical device environment.
• Understanding of warehouse distribution, shipping, and logistical operations.
• Provide technical support for end-users, troubleshooting and root-cause analysis, and resolving ERP related issues.
• End user training on application functionality, how it relates to business processes.
• Manage, create and optimize queries and stored procedures using SQL Management Studio to retrieve data, support end user issues, and assist with software development of ERP customizations and enhancement.
• Lead assigned projects as directed which may include implementation and enhancements of new or existing functionality related to the core ERP applications and related integrating products.
• Strategic review of application tools and lifecycles and the ability to foresee upcoming requirements and needs.
• Microsoft SQL Server Reporting Services Report Development & Support.
• Analytical reporting and user support using SQL Server, Excel, Power BI or other analytical tools.
• Preventative methodology in approaching system setup and monitoring, reporting, and health indicators.
• Ability to learn and support new systems and applications.
• Results-oriented attitude and strong interpersonal skills.
• Microsoft Dynamics GP (Administration, Financial, Purchasing, Sales Order Management, Inventory, Manufacturing).
• Cavallo SalesPad (Desktop, Inventory Manager, Automation Agent).
• (GP) eOne SmartConnect integration development experience or other experience with enterprise application integrations.

Level of Experience:

• Minimum of 5-8 years of experience in a supporting or application “super user” role.
• Experience in working both independently and as part of a strategic support team.
• Ability to report on activities to senior-level staff and committees.

Level of Education:

• Bachelor’s degree in business or IT/Systems Administration or related field/experience. 

Travel:

• As the business needs, upwards of 30%.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Support of software and business applications.
• Perform business needs analysis, develop, or recommend, process improvements.
• Interact with consultants on projects and support work.
• Implement hardware and software to ensure optimal deployment of resources.
• Resolves employee application issues in a timely fashion.
• Assists in planning, implementing, and supporting business applications.
• Installation and upgrade of business application software.

OTHER RESPONSIBILITIES

• Uphold and embody AirLife’s values in all aspects of work.
• Demonstrate accuracy and thoroughness in daily work; look for ways to improve and promote quality & safety.
• Inspire the trust of others; treat people with respect and dignity and embrace the value of diversity.
• Use time efficiently; perform job accurately, thoroughly, and conserve Company resources to improve profits.
• Contribute to building and maintaining a positive team environment.
• Assure all policies and guidelines are implemented and followed.

QUALITY POLICY

At AirLife, Quality is our promise. It is our commitment to customer satisfaction and our dedication to product excellence in an evolving global healthcare market. This promise is kept through a continuously improving and effective Quality Management System and compliance to Regulatory Requirements.

DEIA STATEMENT

At AirLife, we are committed to building a diverse workforce and an inclusive workplace that reflects the communities and customers we serve. We believe our philosophy on Diversity, Equity, Inclusion, and Advancement (DEIA) encourages excellence and equips us to serve an evolving global marketplace.

Please note: The responsibilities outlined above are not exhaustive and may evolve over time. The role holder may be required to undertake additional duties as reasonably expected to meet the needs of the company.