Customer Service Associate

2nd Swing Golf
Scottsdale, AZ

Customer Service Associate, Golf Equipment

As a Customer Service Associate, you will assist golfers in completing their golf equipment purchases and trades. Having an upbeat personality, a positive attitude, and professionalism are traits that will ensure success. Understanding the functions of a POS system and knowledge of golf equipment will be required.

Come work with us, not for us! 2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture. At 2nd Swing you will find:

  • Vast Exposure to the Golf Industry
  • A Commitment to Total Well-Being
  • Opportunities to Discover Your Fit and Make an Impact
  • A Collaborative and Flexible Environment

Responsibilities:

  • Greeting and building rapport with golfers
  • Assist guests in finishing their checkout process
  • Appraise and buy-in merchandise
  • Manage a point-of-sale computer throughout the day
  • Answering customer questions in person and over the phone

Preferred Qualifications:

  • Customer service experience in the golf industry
  • Above average knowledge of golf equipment and technology

Required Qualifications:

  • 2 years of customer service
  • A love for and experience in the game of golf
  • Availability to work a flexible schedule based on business needs, including weekends and evenings.

Part-Time Benefits:

  • Flexible Scheduling
  • 401k company match
  • Employee Programs such as PGA membership dues support
  • Paid Time Off
  • Discounted Merchandise
  • Health and Wellness Initiatives
  • Work Life Balance

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Posted 2026-03-09

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