Systems Admin Specialist III
:
: At Sparklight/Cableone and our Cable One family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. What you will do to contribute to the company's success - Provides Systems Administration support across the company (including acquisitions).
- Performs daily ticket analysis and ensures remediation of outstanding issues.
- Manages complex work orders, problems, or tasks within a structured ticket management system
- Contributes to the design, development, and maintenance of systems including infrastructure, storage, and compute (physical, virtual, cloud, hyperconverged, and other technologies)
- May assist with analysis of hardware and software capable of meeting network, systems, and user requirements.
- Completes PCI/SOX requirements and remediation as directed
- Works on-call as needed to deploy, support, and troubleshoot servers, infrastructure, and applications after hours.
- Plans, coordinates, collaborates, and executes Lifecycle Management activities and projects
- Monitors the performance of systems and takes appropriate proactive steps to ensure appropriate availability.
- Manage functionality and administration of the corporate domain which can include domain controllers, Active Directory, Identity Management software, DNS, Certificate Authority, etc.
- Security vulnerability remediation
- Cloud environment administration
- Exchange administration that can include a Hybrid or Cloud only environment
- Contribute to migration and integration efforts with acquisitions to consolidate infrastructure
- Performs implementation of new hardware and/or software following written documentation and guidance
- Automates tasks that can include various scripting languages and APIs to support process improvement.
- Manage and maintain existing CI/CD Infrastructure Pipelines
Qualifications - 3-4 years' prior experience
- AA Degree or equivalent work experience
- Industry specific certification preferred (Red Hat Linux, Microsoft, Cisco and/or VMware)
- Work/Time experience: Preferably administering OS Platforms such as Linux or Windows. (Windows would be primary in this role)
- Associate degree in the area of Information Technology or equivalent schooling/training/experience; Bachelor's degree preferred, but not necessary.
- Any of the following certifications are helpful to have: Red Hat Linux, Windows, Cisco, or VMware.
- Knowledge of networking.
- Basic knowledge of scripting.
- Excellent analytical and troubleshooting skills.
Core Competencies - Committed: Values each customer, while working hard to keep their business and support our communities.
- Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
- Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
- Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: - Medical, dental, and vision plans - start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
Additional Perks - Tuition reimbursement (up to $5,250 on 1st year)
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
- FREE Cable One services for associates who live in a serviceable area
- Up to $75/mo. Stipend
- Remote Access to select premium channels (Cable One, Sparklight, Cable America and ValueNet Fiber Only)
- Vehicle provided for daily work purposes, if residing within reasonable radius from office location
We're an Award-Winning Organization! - Forbes' “America's Best Midsized Employers” 2021-2025
Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. #LI-SK1
- Security vulnerability remediation
- Cloud environment administration
- Exchange administration that can include a Hybrid or Cloud only environment
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