Sr. Avaya Programmer

We are hiring Sr. Avaya Programmer for one of our clients in Phoenix, AZ.

Job Description:

• Act as a liaison between Sheriff s Office and network vendors (e.g. Windstream and Avaya) on high-level support issues
• Perform management studies and other special projects
• Provide direct interface with other departments in support of the Sheriff s Office network
• Prepare correspondence and reports
• Diagnose problems and repairs equipment ensuring conformance to specified codes and standards
• Solve complex problems using technical knowledge and professional judgment to restore critical systems
• Respond to job assignment such as work orders, engineering changes and trouble calls as required which may necessitate call-in to work after normal shift hours
• Analyze component requirements of new and upgraded systems and perform installation and testing of new products
• Ensure adherence to and completes/updates documentation of routine maintenance schedules and inventory
• Compile and update statistical information, manuals and reports
• Represent the division at meetings, both internal and external.

Skills required:

• At least (5) five years of work experience in a telecommunications analyst, voice communication analyst or similar position.
• Requires the ability to plan, organize, monitor, control and implement telecommunications and video projects
• Knowledge of project management principles and methodologies
• Must be able to work well with and/or lead people from many different disciplines and with varying degrees of technical expertise
• Ability to express complex technical concepts effectively, both verbally and in writing, is required.

Experience Required:

• Avaya System Programming,
• System Manager/Session Manager certification.
• Any Cisco training/certification is preferred

Education Required:

• Avaya Programming Certificate.

Work hours:

• 8:00 AM to 5:00 PM

Additional Information:

• MCSO will run background check and fingerprinting for candidate

About Us:

We are specialized in recruiting and deliver the best professional talent of industry and we are committed to deliver best experience for our clients and job seekers. With over two decades of experience in the recruitment industry, we proudly help you to find the next job that matches your professional skills. Our team understands your needs or requirement before starting the recruitment, that enables to find the high quality of talent with high success rate of talent delivery, keeps us continue to be the best in the industry.