Production & Shipping Specialist - Full Time Temp

Job Description

Job Description

Why Work Here

• Headquarters is in Charlotte, NC
• Recently expanded to nearshore
• isolved ranked for SMB Payroll in 2023 Sapient Report
• Voted top places to work in USA 2023

Job Description

The isolved Production and Shipping Specialist will generally work independently to ensure timely and accurate printing, posting and mailing of notices, etc. The Production and Shipping Specialist will develop and sustain excellent planning and scheduling skills that promote the growth of isolved. This position provides integral support and gives an edge in understanding our Benefits or Payroll production, services, and customer support!

Core Job Duties

• Operate printers, inserters, postage meter and other equipment as needed
• Schedules equipment maintenance appointments with vendors as needed
• Print, mail and postage all generated notices, invoices, letters, blanket mailings, open enrollment packets, etc.
• Thoroughly follow all balancing processes
• Generate and reprocess daily/monthly reports
• Prepare daily pre-sort mail for pick up
• Deliver notices to post office daily
• Create FedEx shipping labels as needed
• Receive and check in all deliveries
• Order all supplies for the mail room
• Scan documents
• Assist COBRA Payment Specialist duties as workload allows
• Additional duties as assigned

Minimum Qualifications

• Experience with Microsoft Office products.
• Ability to multitask and work effectively in a fast-paced environment.
• Problem analysis, troubleshooting and problem-solving skills.
• Ability to operate basic office equipment, e.g., computer terminals, printers, copy machines, telephone systems, facsimile machines, ten key.
• Ability to access, operate and maintain various software applications.
• High school diploma or equivalent required.
• Previous scheduling experience is a plus, not a requirement.

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit for more information regarding our incredible culture and focus on our employee experience. Visit for a comprehensive list of our employee total rewards offerings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.