IT Manager
Kforce's client, a rapidly growing organization, is seeking an experienced IT Manager in Phoenix, AZ to oversee and enhance their IT infrastructure. With a commitment to excellence, our client aims to optimize technology solutions and support business growth. This client offers a competitive compensation and benefits package commensurate with qualifications and experience. Responsibilities:
- IT Manager will collaborate with their outsourced IT provider to swiftly resolve technical issues (bi-weekly calls)
- Manage relationships with various technology vendors
- Handle Salesforce license management and user setup
- Address Content Delivery Network (CDN) pop-up responses
- Manage data loader responsibilities
- Set up and maintain processes and tasks (including links and process flows)
- Facilitate new hire onboarding by configuring profiles, setting up laptops, phones, and updating distribution lists and directories
- Conduct monthly all-staff sessions, lunch and learns, and newsletter tips and tricks
- Assist in onboarding new clients with technology requirements
- Collaborate with our IT provider to manage network firewalls and switches
- Ensure guest Wi-Fi network splash page connectivity and updates (Unifi)
- As an IT Manager, you will oversee IT setup and connectivity in conference rooms, screen displays, consoles, and conference phones
- Maintain tech processes and protocols documentation
- Manage IT inventory, including storage solutions for equipment
- Provide oversight of the onsite server room
- Coordinate KnowBefore training
- Participate in recurring weekly meetings with the IT Tech Team
- Manage email signatures
- Maintain and update spam filters
- Bachelor's degree required
- Minimum of 5 years of relevant experience
- Excellent communication and active listening skills
- Strong organizational skills and multitasking abilities
- Ability to thrive in a fast-paced, team-oriented environment
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