Hospitality Shift Manager

Chick-fil-A
Goodyear, AZ

Description

At Chick-fil-A, a Shift Manager is more than just a manager. They are a leader. A shift manager at Chick-fil-A is a driver of our business. They are responsible for assisting the Director Team ensuring that each function of our business operates smoothly. Shift Managers are responsible for running shifts and leading teams of 20+ people. Shift Managers are responsible for opening and/or closing the restaurant daily.

Responsibilities include (but are not limited to):

  • Communicates clearly and effectively, both verbally and written.
  • Maintains a high level of confidentiality among the leadership team.
  • Actively leans in and engages with healthy conflict.
  • Creates a culture of safety (food and physical)
  • Consistent coaching of the Team focusing on growth and development
  • Engages in innovation
  • Supports initiatives from Directors
  • Runs shifts or works in a position as needed to support the shift.
  • Administers reviews and disciplinary meetings
  • Ensure all recipes, policies, and procedures are respected
  • Leads new product rollouts and recipe changes
  • Attending bi-weekly leadership meetings

A job at Chick-fil-A is more than just a job. It's a stepping stone to a prosperous future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

  • $20.00 an hour .
  • Closed Sundays  - All Chick-fil-A restaurants are closed on Sundays, so you can spend the day with family and friends.
  • Work Directly With A Chick-fil-A Operator.  The Operator is an independent business person responsible for operating the restaurant. He or she invests time in his or her employees and teaches them important business skills for the future.
  • Competitive Pay—In  addition to a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • It's a Great Place to Work  - At Chick-fil-A, our Operators consider their team members to be more than just employees; they are a highly valued part of each restaurant. Our high retention rate proves that team members really enjoy working there.

Availability Requirements

  • Availability to work weekends is  required .   Shift managers must be available to open or close on Fridays and have an open availability on Saturdays
  • Must be available to open or close 2 additional days during the week, based on business needs
  • Must be available at least 9 consecutive hours each shift.
  • Required to work at least 31 hours a week
  • 90 day commitment to availability is required
  • The only exception to availability is a student. Shift Managers who are students must provide a current copy of their school schedule to validate their availability. Exceptions will be made by the Senior Director

Requirements:

  • Must be 18+ years old
  • Must be available to consistently work 31 +hours a week
  • Must be fully available on Fridays and Saturdays. Must be available to open or close 2 additional days during the week.
  • Must obtain ServSafe certification upon hire
  • Previous leadership experience preferred

Company Information

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Posted 2025-10-10

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