ServiceNow Developer

Kforce has a client ServiceNow Developer in Chandler, AZ for a direct hire role. Summary: Our technology client in Chandler, AZ is seeking a talented ServiceNow Developer to join their growing team. This is a high-impact role with direct visibility, and we are working closely with the Hiring Manager on this search. Roles and Responsibilities:

• Build & Enhance ServiceNow Solutions: Design, develop, and configure applications, modules, and workflows across ITSM (Incident, Problem, Change, Request), ITOM, ITAM, and other ServiceNow areas
• Drive Automation & AI Adoption: Implement AI-driven features, predictive analytics, and automation to increase efficiency and streamline processes
• Customize & Script: Create and refine forms, reports, scripts, UI actions/pages, and integrations using JavaScript, the Glide API, and modern web technologies (AngularJS, HTML5, SCSS, React.js, UI Builder)
• Integrate Systems: Develop and maintain integrations with external platforms such as LDAP, Active Directory, REST APIs, and SOAP services
• Manage CMDB: Build and maintain accurate Configuration Items (CIs) and ensure CMDB data integrity
• Provide Technical Support: Troubleshoot and resolve ServiceNow issues across incidents, problems, and change requests
• Handle Upgrades: Plan, test, and execute platform upgrades and patches with minimal operational impact
• Collaborate with Stakeholders: Partner closely with business analysts and cross-functional teams to translate business needs into scalable technical solutions
• Document Effectively: Produce clear, comprehensive technical documentation and workflow/process artifacts
• 3-5+ years of hands-on ServiceNow development, configuration, and administration experience
• Strong analytical and troubleshooting capabilities
• Excellent written and verbal communication
• Ability to collaborate well with both technical and non-technical teams

• JavaScript, Glide API, AngularJS, HTML5, SCSS, React.js, UI Builder
• Strong understanding of ITSM, ITOM, CMDB, and CSDM Experience with integrations (REST, SOAP, MID Server)
• Familiarity with update sets, versioning, and deployment processes
• Solid grounding in ITIL concepts (Incident, Problem, Change Management)

• ServiceNow CSA (Certified System Administrator)
• ServiceNow CAD (Certified Application Developer)
• ITIL Foundation (nice to have)

• Hands-on work with ITOM modules such as Discovery, Orchestration, and Event Management
• Exposure to Agile development environments and collaboration tools
• Understanding of cloud platforms (AWS, Azure) and their integrations with ServiceNow