Adult SMI Case Manager

Adult SMI Case Manager: The Adult Case Manager (ACM) provides ongoing case management services to members designated as Seriously Mentally Ill (SMI) who are receiving ongoing behavioral healthcare.

Duties include:

• Performs duties out in the community and is expected to provide transportation, when necessary, to members and coordinate transportation services, as appropriate.
• Coordinates services for behavioral health and coordination of care with physical health care providers.
• Maintains communication, coordination, and connections with all Clinical Team participants.
• Ensures implementation of “transition to adulthood” referrals.
• Understands and navigates the rights of the patient regarding access to treatment, appeals, and complaint processes instituted by the Mercy Care RBHA.
• Communicates with other staff as necessary to ensure coordination and follow-through for clients needing primary care services.
• Performs out-of-office case management services and administrative tasks in accordance with agency procedures and the Arizona Principles for working with SMI clinical teams.

Qualifications:

• Minimum High School Diploma and quality experience in the behavioral health field; Bachelor's Degree in a human services field preferred.
• Working knowledge of common and uncommon mental & behavioral health disorders, including Schizophrenia, Bipolar Disorder, Major Depressive Disorder, PTSD, Personality Disorders, Substance Abuse Disorders, etc.
• Ability to acquire a Level 1 Fingerprint Clearance Card, without restrictions.
• AZ Driver's License and Valid Auto Insurance.
• MVR matching JFCS driving guidelines.
• Reliable Transportation.
• Spanish-English bilingual preferred; Pay Differential offered.

Benefits of Working with JFCS:

• Lucrative Performance Bonuses each quarter, in addition to normal salary.
• Generous Employee Referral Bonuses for both the new hire and the referring employee.
• Bonus Programs for both full-time and part-time employees.
• Bilingual (Spanish-English) Salary Differential.
• Tuition and license/certification reimbursement.
• Professional development and career growth opportunities.
• Generous paid time-off / sick time allocations.
• Comprehensive Employee Benefits package, including medical, vision, dental, & more.
• Wellness Coaching.
• Employee Assistance Program.
• Eligibility for Loan Forgiveness Programs in many positions.

About JFCS:

Jewish Family and Children’s Service’s (JFCS) values each and every talented applicant, regardless of religious beliefs, race, age, origin, gender, sexual orientation, or cultural background. JFCS places a high value on inclusion and diversity, whether that applies to our employees or the nearly 40,000 clients receiving our services throughout the Valley.

Jewish Family and Children’s Service (JFCS) is an organization with a long-term presence of providing behavioral health and integrated health services to children, families, adults, and seniors in the Valley. Our client service population is currently approaching 50,000 annually and our employees are those who want to make a difference in the lives of those seeking help in various ways. JFCS provides case management, behavior support, therapy, medication management, Primary Care, and much more.