Automotive Parts Counterperson

Chapman Chevrolet GMC Yuma has an immediate opening for a Parts Counterperson, who will oversee the parts sales process from start to finish, ensuring retail and wholesale customers enjoy a positive parts buying experience. This role is highly collaborative, so candidates should be excellent communicators, problem-solvers, and enjoy building rapport with clients. If you enjoy working with others, finding solutions for customers, and want to take your career to a new level, come join our team! Apply today! What We Offer:

• Competitive Compensation: Enjoy base salary plus commission on parts sales. Average earning potential ranges from $50,000 - $80,000 per year.
• Professional Development: Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment: Join a collaborative team where your contributions are valued.
• Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing:

• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
• Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
• Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities:

• Assist retail and wholesale customers in selecting the required parts and accessories, and solicit additional sales.
• Locate and order parts from vendors or other outside sources, and maintain contact with vendors and customers regarding order status.
• Provide customers with price quotes, invoices, and other information.
• Pull and fill orders from stock, ensuring customers receive parts and accessories in a timely manner.
• Ensure internal requests for parts are billed accurately on the repair order.
• Receive payment from customers, or obtain credit authorization.
• Foster strong customer relationships to generate referrals and repeat business.
• Maintain the appearance of the parts counter and retail displays, and assist with maintaining cleanliness and organization of parts inventory areas.
• Notify the Parts Manager of out-of-stock parts or other materials that require immediate attention.

Desired Qualifications and Experience:

• Previous auto parts sales experience is a plus; automotive knowledge is helpful.
• Demonstrates exceptional customer service and communication skills, both in person and over the phone.
• Proficient computer skills including the use of Microsoft Office Suite.
• Organized and demonstrates strong time management skills, effectively managing multiple tasks in a fast-paced environment.
• Team-oriented with a positive attitude.
• Physical requirements include standing for extended periods and the ability to lift up to 50 lbs.
• A valid driver’s license and clean driving record are required.
• Must pass a pre-employment background check and drug screening.

Hours and Work Environment: Shifts are Monday – Friday 8am to 6pm, and every third Saturday 7am to 3pm. Our Parts team enjoys an air-conditioned parts warehouse and retail parts counter. To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.