CASHIER

Job Description

Job Description

Cashier – Rusty Taco

Department: Operations
Status: Hourly, Non-Exempt
Reports to: General Manager

Job Purpose:

At Rusty Taco, our Cashiers are the first point of contact for our guests and play a critical role in delivering friendly, fast, and accurate service. A successful cashier is cheerful, detail-oriented, and thrives in a team environment where every guest interaction matters. Cashiers are responsible for greeting customers, taking orders, handling transactions, and ensuring guests leave happy and eager to return.

Core Responsibilities:

Guest Interaction & Order Taking

• Greet guests warmly and create a welcoming environment from the moment they walk in.

• Take accurate food and drink orders using the POS system, while answering questions about the menu and ingredients.

• Suggest additional items and upsell when appropriate to enhance the guest experience.

• Ensure order accuracy and communicate clearly with the kitchen team to relay special requests or modifications.

Cash Handling & Register Operation

• Operate the point-of-sale system efficiently, including processing cash, credit/debit card, and gift card transactions.

• Count cash drawers at the beginning and end of shifts to ensure accuracy.

• Follow all cash handling and loss prevention procedures.

Customer Service & Issue Resolution

• Resolve guest concerns or complaints in a professional and timely manner, escalating to management as needed.

• Monitor the dining area and beverage station to keep the environment clean, stocked, and guest-ready.

Cleanliness & Support

• Maintain a clean and organized cashier station, dining room, and restocking areas.

• Assist with opening and closing duties, including wiping surfaces, sweeping floors, restocking supplies, and taking out trash.

• Help support teammates in other areas as needed during busy times.

What We’re Looking For:

• Positive attitude and enthusiastic personality

• Strong attention to detail and ability to multitask

• Clear and professional verbal communication skills

• Ability to adapt to a fast-paced environment and shifting priorities

• Willingness to take initiative and help wherever needed

Preferred Qualifications:

• Previous cashier, retail, or customer service experience

• Flexible availability, including weekends and holidays

• Ability to be cross trained in other roles such as hosting or running food

• Valid Food Safety Certification or willingness to obtain upon hire

Physical Requirements:

• Able to stand and walk for long periods

• Bending, lifting, and moving items up to 25 lbs

• Able to perform job duties in a fast-paced environment

Rusty Taco is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members.