Human Resources and Employee Experience Coordinator

Job Summary

The Human Resources and Employee Experience Coordinator participates in several aspects of the HR department, and to the advancement of the organization's culture, mission and values. This role carries out responsibilities in the following areas: General office duties and administrative support, benefit enrollment and eligibility, applicant tracking and recruitment functions, on-boarding and new employee orientation, department recordkeeping, special projects, reporting, , employee recognition initiatives, and multiple other areas within the Human Resources Department while maintaining a high level of confidentiality. Additionally, this role serves as a critical partner to the Vice President of Human Resources and Employee Experience and assists with ensuring that our organization has a strong and effective HR presence.

Essential Duties

Onboarding/Orientation

• Onboards and conduct orientation for new hires, interns and volunteers.
• Performs new hire orientations educates benefits, leave and timekeeping system to new hires.
• Establishes and maintains electronic employee records in compliance with state, federal, local, and organization practices; ensures employee changes are entered correctly and timely.
• Ensures all employees and interns have the appropriate documentation and systems access necessary for their position.

Employee/Volunteer Full Cycle Support

• Performs all steps of full cycle recruiting including: regularly updates job postings, updates recruiting dashboard, identifies qualified talent profiles, distributes applications to hiring managers, schedules interviews, conducts phone screens, completes reference checks and maintains communication with applicants and potential candidates.
• Attends career fairs and other recruiting activities as needed.
• Assists in creation and maintenance of job descriptions within the guidelines of position needs, compliance, and accreditation standards or based on contract needs.
• Assists employees with questions about benefits, FMLA, and any additional leave requests.
• Partners with leadership team to evaluate and execute the organizations human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Assists in initiating employee and volunteer offboarding procedures, and issues invitations for exit interviews and completes exit interviews as needed.

Staff Support/Employee Relations

• Fosters positive employee relations and supports in the planning and coordination of various employee experience initiatives.
• Serves as a vital source of human resources information by answering any questions employees may have or directing employee to the appropriate party.
• Responds to internal and external HR related inquiries or requests and provides assistance as needed.

General Human Resources Responsibilities

• Performs routine tasks required to administer and execute human resource daily operations.
• Partners with other HR team members to design processes through available systems to increase department efficiency.
• Support Organizational and Human Resources strategies as they are updated.
• Demonstrates flexible and efficient time management skills and ability to prioritize workload.
• Produces and submits reports on general HR activity.
• Assists with HR Projects including compliance audits, surveys, and collection of employee feedback.
• Maintains compliance with company policies along with federal, state, and local employment laws and regulations, and recommended best practices in conjunction with the VP of Human Resources and Employee Experience; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Communicates changes in employee pay rates, status updates, transfers and terminations to Finance and PEO for payroll processing and HRIS management.
• Performs all duties while maintaining confidentiality in all aspects of position, including private conversations, employee records, employee investigations and any other information or knowledge that may be learned in the course of work.
• Supports any other special projects the VP of Human Resources and Employee Experience needs assistance with as it pertains to the success of the department and organization.

Required Education/Experience/Skills/Abilities

• Associate's Degree in Human Resources Management, or equivalent combination of experience and education.
• Human Resources certification preferred.
• Experience with database systems and HRIS systems is required.
• Excellent interpersonal skills and the ability to interact with varied personalities is required.
• Knowledge of employment laws and regulations.
• Must be attentive to details in reporting, communicating and records management.
• Knowledge of and experience in several areas of Human Resources functions including recruiting, onboarding/orientation, benefits, employee relations and maintains up to date knowledge and competency in standard Human Resources practices.
• Intermediate or advanced skill level and working knowledge in Microsoft Office tools is required.
• Superior verbal, written, and presentation skills.
• Must be able to meet training and organization requirements for the position.
• Fosters an environment that is solution-focused, dedicated, and compassionate to support the organization's mission, values, and strategic direction.
• Exhibits a demonstrated commitment to diversity and inclusion; valuing a diversity of perspectives and encouraging contributions by all team members.
• Must possess or be able to qualify for and maintain a valid Arizona department of public safety level one fingerprint clearance card.
• Must possess and maintain a valid Arizona driver license and be insurable under the organization's automobile policy.

Supervisory Responsibility

• Not applicable

Level Of Supervision

• Low

Work Environment

• Work is generally performed within an office environment, with standard office equipment available.

Position Physical Demands

• Occasional to moderate physical effort (lift/carry up to 25 lbs.).
• Occasional to moderate reaching, bending, stooping, kneeling or crouching.

Driving Requirements

• Must drive on behalf of the organization.
• 39 Month MVR Report must be provided.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.