Billing Specialist III

At Falck US, RCM Billing isn’t just numbers – it’s how we help people after some of the most stressful moments in their lives. When we bill correctly and clearly, we make it easier for patients, payors and our colleagues in Operations, Insurance Relations and Patient Experience to do the right thing.

**Application Deadline May 19, 2026 @ 11:59 pm**

We are building a clear Billing growth journey :

• Billing Specialist I – Learn (Verification / Coding / Processing)
• Billing Specialist II – Perform (One Biller)
• Billing Specialist III – Advanced One Biller
• Billing Auditor – Improve & Educate (and still help in production)

We are looking for people who want to grow through this ladder , not stay in the first role forever.

Click on the below link for a short video about what it means to join Falck!

Position Summary:

As a Billing Specialist III , you are an advanced one biller . You manage more complex Billing scenarios and payors and are a go‑to person for questions in your area. You still spend most of your time in production but you also help with problem solving, small improvements and supporting less experienced billers.

This role is a natural next step from Specialist II and a typical feeder role into Billing Auditor or future specialist/lead positions.

What We Offer:

· Full-Time Benefits (Medical, Dental, Vision, Life)

·401(k) with company match

· Training and Career Development

· Generous Paid Time-Off

Essential Functions:

In this role you will:

• Handle complex Billing work for your markets or payors – including special contract rules, harder payors and cases that require more judgement.
• Work on more advanced tasks such as difficult rejections, coordinating information with Insurance Relations and Patient Experience , and supporting small projects with your Billing Manager or Leads.
• Act as a day‑to‑day SME for Billing Specialist I and II colleagues – answering questions, sharing tips and helping with tricky cases.
• Share patterns and ideas with the Training & Quality, Performance & Technology and Process Excellence Leads when you see recurring issues or improvement opportunities.
• Help keep queues stable in priority areas by stepping in where your skills are most needed.

Qualifications:

• Typically have 3–5+ years of Ambulance Billing/RCM or similar experience, including work as a one biller.
• Are comfortable with more complex payors, rules and scenarios and enjoy solving harder cases.
• Like helping others – you naturally support and guide less experienced colleagues without needing formal manager title.
• Are interested in contributing to improvements and, over time, progressing into Billing Auditor or other specialist/lead roles.
• Are comfortable spending most of your time in production, while also playing a key knowledge and support role.

Working Conditions:

The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.

· Small to medium office or shared work space

· Work varied shifts to include days, nights, weekends and holidays

Physical Requirements:

The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

· Ability to sit for long periods of time

· Ability to use a computer for long periods of time

· Ability to use hands to handle, control, or feel objects, tools, or controls.

· Ability to repeat the same movements for long periods of time

· Ability to push and lift to 25 lbs.

This job description is a summary of duties, it is by no means an all-inclusive list but is merely a broad guide of expected duties.

Falck is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law.